Morton Plumbing, Heating, & Cooling, Inc.

Reviews, get directions and contact details for Morton Plumbing, Heating, & Cooling, Inc.

About

We offer general and complex plumbing and HVAC unit repair services. We take pride in our work and look forward to serving you and all your plumbing needs!

Story

Morton Plumbing ensures that our plumbers are always on time and treat your home with the upmost care and respect. Our licensed, bonded, and insured plumbers are experts in the areas of plumbing repair, including hot water heaters, sewer lines, backflow preventers, pipe leaks, drain clogs, and various exterior utility work. Our staff is extremely knowledgeable and constantly strives for excellence and ways to improve.
We offer basic and complex plumbing repair services, pipe repair, hot water heater repair (tankless/gas/electric), sewer and drain cleaning services, installation of backflow preventers, clog removal, faucet replacements, installation of gas/water/sewer lines, residential and commercial company services, toilet repair, kitchen disposal repair/replacement, and more.
Give us a call today for any of your plumbing needs! We proudly serve Nashville, TN and surrounding Middle Tennessee areas.

Address: 2502 Eugenia Ave, Nashville, TN 37211, USA

Phone: (615) 255-2527

Website

State: Tennessee

City: Nashville

Zip Code: 37211

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I called several plumbing companies to deal with a leak in a bathroom. No company could give me an immediate appointment. I asked each for pricing information. I had used Morton for routine maintenance before and was predisposed to using them again, and they could come out a day before another I called. I was told of their $49 fee for showing up and was told that would be part of the total price, should they do the work. I asked Karen for the hourly rate and she told me they do work by the job, not by the hour, and the guys would tell me once they assessed the situation. I was upset when the two guys got there and told me the problem was that the toilet washers were worn out and that it would cost $200 to replace them! I know a bit about plumbing and think this is an outrageous amount simply to remove the toilet tank, replace the washers and put the tank back on. And it certainly did not require two men. The job was completed well inside an hour. The hourly rate of the other plumbing company was only $150. Because Karen did not tell me their hourly rate, nor their minimum charge ($200), I ended up paying more to Morton than I would have if I had gone with the other plumbing company! They did reduce the $200 to $175, which I appreciate, but it was still more than I would have paid. Mostly, I am upset at their withholding of information that would have allowed me to make a better decision.

 7 years ago (03-01-2018)

I called them out for a visit to address a mildew smell in our house. They scheduled me for the next day with a two-hour afternoon time frame. They called in the morning to say they had a technician available earlier if I preferred. I unfortunately couldn't make it work, but really appreciated that they called with the option. They showed up within the time frame, calling ahead to make sure I was available. The technician had great customer service, was courteous and made sure to put on the disposable shoe covers each time he entered the house. $50 dispatch charge but if they do any work they waive it. Also, the receptionist who answers the phone when you call is one of the most pleasant people I've ever had the pleasure of talking with.

 8 years ago (06-06-2017)

I DO NOT RECOMMEND.
Charges were unreasonable and excessive for services rendered. We thought it was a complicated repair. It was utterly simple & took less than 1/2 hour. Though we were given 2 choices on how to pay, no information was given about how difficult/simple repair would be. So, owner knew we were in the dark. And, obviously, used that opportunity to rook us. Morton refused to adjust amount, giving umpteen excuses. He charged highest repair charge on the scale, and seemed to enjoy rooking us. When speaking to him, he (1) Disparaged the services, accreditation, and experience of other, good plumbers; and ( 2) Retaliated by increasing charges after talking to him. Owner is NOT professional; will rook you by charging the highest rate he possibly can, and thus, lacks character. This is not someone you want in your house. Will return to several other previous plumbers who are reasonable and fair-minded. I have had several great, experienced and kindly plumbers who discuss the work to be done, and make the situation fair for the customer. BROOKS and many others are much better. Do not go to Morton.

 8 years ago (23-02-2017)

Had a great experience with Dwayne and Blake. Had a leak in lines connecting our upstairs bathtub. They came out early, did things the longer (but safer) way, and stuck to the estimate, even though they had to put in an extra shower cartridge (~$200 value). Final price of $265, for 1.5 hours work -- worth it to me. Thanks, guys.

 8 years ago (03-05-2017)

Second time I've had Morton out to my place, and I've been very happy with the results both times. With my most recent problem, I started out by calling a very large company who came out and started with an "everything's wrong" mentality and some very steep initial quotes. So I dug through some invoices to see who I'd used a few years ago and got back in touch with Morton. I should have started there. Josh (owner's son) and Blake were both very positive and willing to think practically instead of immediately going to the worst-case-scenario. They took care of the problem professionally and I will be very happy to call them again next time I need a plumber.

 8 years ago (16-01-2017)

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