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Reviews, get directions and contact details for Roto-Rooter Plumbing & Water Cleanup

Address: 191 River Hills Dr, Nashville, TN 37210, USA
Phone: (615) 361-6647
State: Tennessee
Zip Code: 37210


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Reviews
The plumber dispatched fixed the immediate issue (backed up sewer line), however provided absolutely no indication on where the larger issue (belly in the line) was or how it could be fixed. Instead, it took two weeks of phone calls to hear that a proper diagnosis would have cost extra (it was already $650 for at most, 2 1/2 hours of work). Will never use again, as there are simply too many quality plumbers in the area. We only hired in the first place because it was an absolute emergency.
8 years ago (25-10-2017)
The technician was able to come out the day I called to make an appointment. He was also very professional and courteous while making the repairs. I will definitely use again if needed.
8 years ago (24-10-2017)
They could not get to me for a few days and gave me a window of 2-4 PM on a Friday. I took off work early that day expecting them to be on time. I was staying in a rental and was trying to get it fixed before driving back home to see my kids that I had not seen all week due to working out of town. I am working here for several weeks so my time on the weekends is very precious. I had to call them in the middle of the time window to get a status update (I was getting worried they had forgotten about me) and they informed me that they were running behind and they would be there at 5 PM. They never called me with a status update. They did not show up until 6:15 PM and then charged me hundreds of dollars to do about 15 minutes of work. I will never call them or recommend them again. Not only did I have to take off work early for no reason, but I also missed precious time with my kids and got charged what I feel like was way too much for the amount of time/effort it took to fix the problem and for being so late. They also left a trail of waste liquid behind on my floors and carpet, which could have been avoided with the use of a trash bag or tarp or something.
8 years ago (14-06-2017)
We contacted Roto-Rooter to repair a clogged kitchen sink. Their repairman was here within an hour and had it fixed very quickly! Drazen was very friendly and informative! Would highly recommend.
8 years ago (25-09-2017)
These guys saved me! And they came out on a Sunday and were here within just a couple hours of placing the call. Roger was awesome!
8 years ago (27-08-2017)
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