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Reviews, get directions and contact details for Roto-Rooter Plumbing & Water Cleanup

Address: 191 River Hills Dr, Nashville, TN 37210, United States
Phone: (615) 361-6647
State: Tennessee
City: Nashville
Zip Code: 37210


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I called Rotor-Rooter at 6pm on a Sunday night, while preparing dinner. My kitchen sink backed up during the process, which impacted my ability to prepare dinner. The young Man informed me he was busy, but reassured me, he would be at my house in two hours. He called first, and knocked on my door, as he stated. He was very professional, courteous, and caring. Thanks for going over and beyond Roger Drury. Great work! Cecil Morris
8 years ago (03-12-2017)
I called Roto-Rooter at 6pm because an outside faucet had burst and we were completely without water in our home. The technician told me that he was on another call that would take a while but promised he would get to me as soon as he could, though it might be late. I told him that was fine, just to call when he was on his way. at 9pm he called again to say that he received another emergency call and asked if he could please reschedule my service for 8am the following morning. I felt bad for him and agreed. The next morning at 7:55am, he called to say that he had been out all night and was too tired to make the call but had asked that another technician be sent out. I called the Roto-Rooter number to confirm that story, and they told me that all technicians were already on their first calls and wouldn't be able to get to me until 11am-1pm at the earliest. All in all, I was lied to and passed along to multiple people, none of whom were in any way helpful or even polite. Basically, if the technician assigned to you decides he doesn't feel like making the call, he can just cancel and you're left with no alternative. Would never recommend this company and would give 0 stars if possible.
7 years ago (03-02-2018)
All staff members were friendly and easy to work with. They got to my house right away and helped resolve the issue. A minor issue can be a little pricey, but worth it to avoid an even bigger issues down the road. I would recommend them for any plumbing issue, or any of their other services!
7 years ago (24-01-2018)
I called to have my main sewer line inspected for what I thought was a root obstruction, but thanks to their camera line inspection, we found that I had an offset pipe. They were able to fix it that day! And the service man was very friendly, respectful, and helpful throughout the whole experience. I would definitely recommend them!
8 years ago (25-11-2017)
I must say I was a bit nervous calling Roto-Rooter based on others stating how expensive this company are. We had drainage issues in three places due to the tile company negligence in throwing tile and grout down our shower drain. Nevertheless, Roger D. came out, spent a few hours at our home making sure everything was in working order before he left. He worked so hard, I felt bad, because the clog was giving him a hard time. He definitely had the tools and skills to resolve our issue. If you're looking for quality work with a warranty call Roto-Rooter....spending the extra money is worth the piece of mind! Thank you Roger D.
7 years ago (26-12-2017)
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