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Mount Saint Marys Hospital

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  2. Saint Marys Hospital

Reviews, get directions and contact details for Mount Saint Marys Hospital

Mount Saint Marys Hospital

About

Mount St. Mary's Hospital, a member of Catholic Health, is a 175-bed community hospital in Lewiston, NY.

Address: 5300 Military Rd, Lewiston, NY 14092, USA
Phone: (716) 297-4800
State: New York
Zip Code: 14092


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Reviews
What a great facility! They deal with people who are usually going through something terrible and that often skews a person's perspective. The staff where professional and efficient. They handled everything well even when we where freaking out. I highly recommend Mount Saint Mary's. Nobody really wants to go to a hospital, but the next time we need to it will be this one.
8 years ago (27-11-2017)
Most of the nursing staff was friendly, however, some were very nasty. Despite the inpatient floors appearing recently renovated, the remainder of the hospital is very outdated. The elevators are old and jerky. The cafeteria has limited hours closing at 2 pm on the weekends. The hospital did not have enough IV pumps or poles so the fluids were set to gravity hanging from the curtains. What is going on here? Did Catholic Health forget they have a hospital in Niagara County? The parking is free though and that is a plus!
8 years ago (07-12-2017)
Since 0 stars is not an option, I guess it will have to be a 1. That may be only because the ER staff in the 'check-in' counter were friendly. I am from Ohio, and unfortunately had a medical issue that became a life or death situation due to the ignorance of this hospital. Initially, I went to St. Mary's Hospital in regards to receiving care in the ER because I was in incredible pain. When I was there, I was taken back into the ER and checked out, mind you, while still sitting in a wheelchair when this was a pelvis issue. The Doctor said that I had pulled a muscle and gave me medicine that I was allergic to, even when telling him that I was allergic. The very next day, I knew that the pain was too much and something was incredibly wrong. I went to another hospital and turns out that I had gone septic. If I had waited longer, I would have died. After a week in the OTHER hospital, and an emergency surgery, I was home. This could have been prevented if Mt. St. Mary's did their job. Now, after being billed for the poor service, I am in collections with THIS hospital bill because they refuse to speak to me any further and listen to this complaint.
8 years ago (25-06-2017)
We continue to sit here. Two hours now waiting for an ultra sound! Two other people walked out that waited 2 hours also. But we were assured that wouldn't happen to us. Here we are. I have been giving all my business here for years. Before the merger I have never waited this long and was never treated so nasty. Rude staff at the desk, and not just to us. I think that the staff needs to be reminded that we, the patients, are not here for fun, usually a scary moment with uncomfortable thoughts and procedures. Very disappointed! It's three hours now....he went in the back, finally....didnt think we would have to bring a lunch!
8 years ago (14-06-2017)
Went to ER with my wife who is 9 weeks pregnant and had a major emergency. They were extremely unorganized and couldn't have cared less about our situation or anyone else for that matter. We waited for 2 hours in the waiting room, then was moved to another waiting area, then the nurse had no idea what to do with us. We waited in the room for another 2 hours for the doctor (who was very dirty and sloppy looking) who never showed up. We asked to be signed out before we even met with the doctor. The nurse said she was waiting to see if anyone felt like doing a sonogram. What the f....! . As we were talking to one of the nurses the doctor interrupted us asking where the std testing kits were which was extremely, extremely unprofessional. Worst experience we have ever had. This hospital is disgusting and the staff is clueless on how to do their jobs. We went to childrens where we were seen and taken care of immediately. My suggestion is to never go to this hospital for any reason unless you like waiting around with people who don't care about you . Unreal , and I hope this horrible hospital gets shut down before someone dies due to their terrible staff. 0 stars .
8 years ago (17-09-2017)
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