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Reviews, get directions and contact details for Mount Sinai Doctors - Williamsburg

Mount Sinai Doctors - Williamsburg
Address: 135 N 7th St, Brooklyn, NY 11211, USA
Phone: (718) 218-0450
State: New York
Zip Code: 11211


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I've been coming here for the past few years but never again. I discovered my birth control prescription (which I've been on for over a decade) had run out on the Friday before a Monday departure for a three week trip to East Africa. Got ahold of someone at Mt Sinai who said my doctor wouldn't be in until Monday, but she'd give it to her first thing. Monday morning rolls around and I call Mt Sinai, and the receptionist confirms to me that my doctor she sent the prescription in that morning. But then when I call the pharmacy they say no, they received nothing. I call Mt. Sinai and get another receptionist who says I can't have the prescription because it's been a year since I was last in. She seemed completely apathetic to my case and uninterested in helping at all. I plead with her, explain the case, and she says she'll see what she can do. I call back two hours later - getting increasingly frantic because I have to leave for the airport - and the receptionist says the doctor is still with patients and she doesn't know when she'll be done. At this point I pull the plug and go to Urgent Care to get my damn birth control prescription. I never even heard back from Mt. Sinai, which apparently doesn't care to help women maintain control over their own bodies. On top of this, the time before this latest incident, I took off work and showed up for my appointment, only to be told that it had been randomly cancelled. Given that on top of the birth control fiasco, I will never, ever be back.
7 years ago (30-11-2017)
This place is a zoo.... THEY LOST MY TEST RESULTS... Seriously i didnt think anything that passes for a hospital could be so disorganized. It took me constantly calling for them for two weeks to finally confess what had happened. Not a professional establishment so I wouldnt risk coming here it is not worth your health or safety.
7 years ago (11-10-2017)
I read the reviews posted and cringed because if it weren't for Dr. Reich I would have been seriously ill so many times. YES -- there is an answering service for when the office is closed or the phone lines are swamped, BUT there IS a direct line to reception and they DO answer it. Plus, the care offered by Dr. reich is beyond superb, so even if there is a wait (and yes, there often is), it's worth it. The reason is you wait is because these doctors don't rush you or push you out of their office--something I seriously appreciate.
8 years ago (07-06-2017)
I’m standing outside right now, during normal business hours, and there is no one here. The place is locked and all the lights are off.
7 years ago (14-11-2017)
The problem with this place is the service is non-existent. Firstly, there is no direct line to the centre, you call a service that leaves messages with them for callbacks, which never arrive. Secondly, they do not reply to the faxes from pharmacies requesting prescription refills. The problem is they are simply overbooked. I had to turn up in person to have my prescription renewed, where the receptionist told me she'd had the form all day but no time to attend to it. If this was a public hospital id understand, but it's a private practise that simply overstretches itself. In all fairness, the doctors are very thorough and the centre is very clean, if you can ever get in there
9 years ago (16-11-2015)
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