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Music & Arts

  1. Colorado
  2. Englewood Electronics Store

Reviews, get directions and contact details for Music & Arts

Address: 5158 S Broadway, Englewood, CO 80113, USA
Phone: (303) 788-0707
State: Colorado
Zip Code: 80113


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
By any means, do not lease an instrument here. Recently leased a violin to have a professional outfit that I could actually afford as a full time musician. They did not notify me that my card information changed on file and proceeded to overcharge me $337.00 dollars for three months of an unpaid bill. A bill that should have been directly withdrawn from my existing checking account as it was doing previously for over a year. Prior to that happening the GM mentioned that I fully paid for the instrument three months ago in person as a confirmation. I highly guess the general manger did not check her records throughly. Went in to discuss at a later date to ask for a receipt of the instrument purchase. Apparently this had to be notified through Music and Arts billing to receive the receipt. Still have not acquired that receipt through email for over a month. What I don't understand is why the GM of the music store can not release the receipt to me in person who initially sold the instrument to me as well. I have to have this information for my tax purposes this upcoming tax season for being a private music instructor. Still have not received an email of fulfilling payment of the instrument. I will no longer support this company and its partners. I will not recommend this place to any of my students and will continue to send them to local music companies that care about their customers.
8 years ago (21-01-2018)
My 9-year-old daughter and I went in there late afternoon Tues Jan 2 (yesterday) and I was hoping to buy guitar accessories and inquire about lessons. Although there seemed to be plenty of staff who was greeting and helping the handful of other customers there, we were completely ignored for 10 minutes (i timed it- it was 10 minutes), not even a greeting even when I made eye contact with an employee. My daughter even commented on the rudeness, and when we finally walked out I admit I sarcastically said “Thanks!” And paused. Nothing. No response. I love literally a block from that store and had money to spend there as a potential repeat customer (my daughter has musical talent and an interest in voice, keyboard, and guitar study, as do I) and we needed a tuner, picks, sheet music, and better strings right away, as well as lesson info, but now I can’t on principle give this store my business bc of how we were treated. I’m very easygoing and rarely give one-star to a store but I was really offended. We don’t look like indigents so I have no idea why and we both felt slighted.
8 years ago (03-01-2018)
My daughter takes violin lessons from Erin and she rented her violin from here. Erin is great at communicating and gives out a schedule for makeup lessons. The staff has always been very friendly and helpful.
8 years ago (09-11-2017)
Today I called the sister store guitar center looking for Hal Leonard's key stickers for all keyboards. They stated they did not have it but that Music & arts center would. I called your location in Englewood asking for that specific product. I spoke to Garret on the phone; he stated they had the exact product I was looking for. I drove 35 minutes to pick up said product. When I arrived no one greeted me instead a man stood in a corner looking at products (leading me to believe he was a customer) and a random voice coming from underneath the counter by the registers but no person standing there. I proceeded to look around from my product which was no where to be seen. Finally I approached the man seeing if he knew who could help me. Turns out it was Garret himself, at which point he pulled out the exact opposite product I drove 35 mins looking for telling me that is all they had. Turns out the voice behind the counter was an employee talking about fighting someone on her personal phone during work hours instead of helping me. The customer service at this location is awful. If he would have paid attention to me on the phone I could have drove 2 mins to get the same thing he had me drive 35 mins for. Also if the other employee wasn't bringing her personal problems and dealing with them on company time I wouldn't have had to walk around the store looking for a product I didn't even need.
8 years ago (16-01-2018)
It is the worst and cheating place. Be care full if your children miss the class. We had a very bitter experience. Skyler the violin teacher who failed to take 3 violin classes in the month of May. The store manager and Eric who agreed us to compensate the classes in the month of July. We went and asked them for compensation class. They don't have any reports and not maintained the proper records for missing classes. They are treating us as an animals not even communicate with us properly. We had been to store more than 3 times and they are not responding to our query and also not even call back us to update the scenario. They discriminate the people based on Nation.
8 years ago (21-07-2017)
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