National Car Rental

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National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money.

Address: 750 Bush St, San Francisco, CA 94108, USA

Phone: (888) 445-5664

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State: California

Zip Code: 94108

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Reviews

Dark underground cave-like location, but this is San Francisco! They gave me a minivan when I came to pick up my sedan. Turns out I was going to Seattle with 3 teens, so it worked out well: I got a $700 vehicle for $300-ish. And then my brother took it on a 5 hour drive after signing the contract at a National in Seattle, no hassles whatsoever. In and out.

 8 years ago (23-08-2017)

Amazing, but true story.  I rented a car at the Enterprise counter SFO the agent said to pick up the paperwork in the garage.  I went into the garage and the nice lady at the counter said choose a car.  So, I chose a nice Impala.  At the exit gate I still didn't have any paperwork so they took my credit card number and I enjoyed the car for two days.  Upon returning to Enterprise the check-in guys informed me that I had been driving a National car.  So I drove to the 4th floor and returned the car to National without any hassle. Enterprise called to ask why I never took a car so I told them the story.  It turns out that they own National anyway. Lesson of the story - don't bother at the rental counter, just go take one and pay at the garage gate!

 8 years ago (17-05-2017)

Had a reservation for a sedan but ended up waiting for almost an hour, only to be told once we asked that there were only SUVs left. It was Labor Day weekend so they were especially busy, but this was still very poor customer service.

 8 years ago (02-09-2017)

I live in San Francisco where a car is not needed for local transportation. The people at National Car Rental on Bush Street have been extremely responsive to my needs for a car rental on a short term basis, sometimes emergent basis. They bend over backwards to take care of me. The Emerald Club is a great inovation and makes rental easy without standing in lines. I will be a life time customer.

 9 years ago (14-01-2017)

Terrible car selection and they don't have a gas station so car gas tanks are as they come.  The manager (Ben) is very hands-off:  the only reason I'm giving this 2 stars is that one rep "tried" to provide customer service though she didn't do a great job.  National Car rentals are hit and miss with selection and service - save your time and go to another location.

 8 years ago (10-07-2017)

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