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Neptune Palace Hotel

  1. West Alameda
  2. Alameda Lodging

Reviews, get directions and contact details for Neptune Palace Hotel

Neptune Palace Hotel
Address: 1546 Webster St, Alameda, CA 94501, USA
Phone: (510) 865-0100
State: California
City: Alameda
Zip Code: 94501


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Reviews
This building is in need of painting and repairs. However, The manager, Mr. Steve Case is selective about tenants. This is a QUIET, clean and safe place to live. Common area rugs, bathrooms and showers are thoroughly cleaned every 2 - 3 days. Garbage is also collected every 2 - 3 days. No violence in the hallways, or while trying to enter at the front door. For this area the rent is lower then many similar buildings. Everything in my room has always been fixed when needed. I have lived here for 15 years. Whenever I have had something go wrong in my room, Steve always returns my calls and the item is fixed as soon as possible. Tenants live on 2nd and 3rd floors. there is 1 bathroom and shower on the 2nd floor, but 2 bathrooms and a shower on the 3rd floor. I have always been able to take a shower within a reasonable wait time. We have plentiful hot water for the showers also.
8 years ago (04-09-2017)
This place is an absolute hell hole. It needs to be reported to the County health and safety commission. The bldg is barely standing: the floors under all the dirty carpeting feel like they are about to collapse. The flooring, in fact the entire building, has a foot-or-more slope dangerously to the east. The windows are not even secured to the surround--if a child leaned against the window he/she would fall two stories and get wedged into the two feet separating it from the neighboring bldg. The fire escape is barely held together with seriously rusted bolts. It's another Ghost Ship tragedy waiting to happen. There is one small toilet in a closet to serve the entire place, and a closet-shower that serves the entire bldg that is full of mold. This bldg should be condemned. They charged my friend $700 a month for a 12x10 room with a bed, a sink, and a closet. My God, I cannot begin to describe how terrible (in the literal sense of that word) this place is. We are trying to figure out to whom we should report this unsafe, dangerous place to the City of Alameda. Who in God's name has allowed these owners to rent out rooms in this death trap?
8 years ago (03-06-2017)
Good
8 years ago (28-11-2017)
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