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Reviews, get directions and contact details for New Country Toyota of Clifton Park

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www.toyotaofcliftonpark.com

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Albany Toyota drivers have trusted local Toyota dealer New Country Toyota of Clifton Park for years and it comes down to one word: respect. Whether you’re looking for a refined new Camry or tough certified pre-owned Tundra, our sales team will put your needs first. When it comes to maintaining your Toyota, our trained Toyota service technicians will pamper your vehicle and keep it running like new for years to come. Come discover the difference at Toyota of Clifton Park, part of the New Country Motor Car Group family of dealerships, where outstanding comes standard.

Address: 202 NY-146, Mechanicville, NY 12118, USA
Phone: (518) 664-4444
moc.yrtnuocwen@iccuarm
State: New York
Zip Code: 12118


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Reviews
Very nice experience here at New Country!! Will deal with these again in the future! Don Rougia and Louis did an outstanding job in accommodating what I really wanted. Felt very satisfied upon walking out with my new truck! Thank you guys and will be back when the time is right! Love my truck!
8 years ago (09-08-2017)
The best decision we made was to become associated with the business dealership of Toyota of Clifton Park. The entire service dept. Reps especially Lisa are outstanding in performing their job and go well beyond to make a client's experience gratifying. Above all they actually KNOW their jobs and their performance accuracy is so difficult to find in today's business environment. Awesome!!
8 years ago (02-07-2017)
This place used to be good for service, but honestly they will take you for a ride and soak as much out of you for a visit as they can. Each time I've been in for service the past couple of years, the wait time is outrageous, I usually plan to be there between 2 and 3 hours every time for things like an oil change and mounting all season tires. I haven't had any recent issues with the service itself when the car is finished, however they will attempt to do work that isn't necessary and charge you outrageous amounts for parts and labor; so if you aren't car savvy or know the breakdown in pricing or what is overpriced for parts then they will gouge you, and make you sit there another hour on top of it. If you need a simple inspection this place is fine as long as you can leave your car or have time to wait, but if you need work done on your vehicle you're better off double checking pricing else where or looking up parts prices on your own. Just an example they attempted to charge me nearly $500.00 for front brake pads and rotors between the parts and labor, and when I took it to a separate mechanic I know and bought top notch parta myself it was $120.00. Just watch your bill if you decide to go here, it can run up to hundreds or thousands of dollars real quick.
8 years ago (10-07-2017)
I didn't like the phone customer service. I would rate that 3 stars. I called to schedule a recall repair and the lady made it seem like I was a burden because I wasn't going to spend money. On the other note, the service team was very professional and polite, 5+ stars. They made the necessary repairs and beat the deadline set for me. The wait was very nice with access to hot beverages, donuts, fruit, water, television, comfortable chairs, a children play area and more. Overall, I will come here again for repairs and possibly even a new vehicle when it's time for a new one!
8 years ago (16-05-2017)
I took my 2015 Corolla here for a tire rotation and oil change at 50,000 miles (1st time visiting, usually go to Northway in Latham). I was told that the rear drum brakes were within 5,000 miles of needing to be replaced (the 50K is all highway) and that an adjustment and cleaning would extend the life, for $70. Silly me, I believed them because why would they lie? Took the car to my father who's been replacing his own brakes forever, and found that the rear drums are still in great condition, and also they didn't look like they had been 'cleaned,' had brake dust all over. I also compared my last service sheet from my 40,000 mile visit and was told at that time I had plenty of life in the brakes, and that they were at 3-4 mm (in the "green" zone) consistent with previous visits. 40-50K was a bunch more highway miles, and my driving style certainly hasn't drastically changed in that period. I called to speak with the service manger to ask what exactly I paid $70 for and to discuss, twice, and never heard back from anyone. I was pleasant both times, no attitude, tried to give them the benefit of the doubt and gave him over a week to return my calls. Getting sick of dealerships thinking they can rip people off with no consequence. Given the silent treatment, I think they saw 50K miles and a young woman who looked like she knew nothing about cars, and padded my bill. Plain and simple.
8 years ago (14-07-2017)
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