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Reviews, get directions and contact details for Nordstrom Rack Centerpointe Mall

Story

Providing high-quality customer service,with access to off-price fashion at considerable savings. Buy online or visit one of our 150+,Nordstrom Rack stores throughout the United States.

Address: 3615 28th St SE, Grand Rapids, MI 49512, USA
Phone: (616) 575-2127
State: Michigan
City: Grand Rapids
Zip Code: 49512


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I received a gift that I did not like. The receipt is no where to be found and they do not honor a return without proof of purchase. How awkward to go to my boss that purchased something for me and say “I don’t like it can I have your card to return it”. Also, their website does say they care about customer satisfaction and will honor in store gift cards for retuns. I called back and spoke to the manager who then reiterated that they do not honor them and that is Nordstrom and not Nordstrom Rack- whatever that means. I googled the location closest and THIS WAS THE WEBSITE IT TOOK ME TO! This link had the return policy. Extremely rude customer service. Will enjoy taking my business elsewhere and wouldn’t mind tell others to do the same.
8 years ago (20-11-2017)
Certain clothes smells and there UGG boots are counterfeit. They are not an authorized retailer for them looked it up on store locater through UGG website. Was expecting a deal but instead a disappointment
8 years ago (12-09-2017)
Great deals. Best place to buy north face.
8 years ago (29-09-2017)
Kind customer service. Some waiting time in line.
7 years ago (03-02-2018)
High end clothes shoes and accessories from Nordstrom stores, usually at bargain prices for the brand being offered, never the same place twice, I rarely find anything here though, popular sizes not available. Ive seen someone working the floor about half the time
8 years ago (02-07-2017)
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