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Reviews, get directions and contact details for Norris Shoes

About

Local, family owned shoe store, serving Southern Oregon since 1896. Specializing in hard to fit feet, we are your size store (sizes 5-20, widths 3A-6E).

Address: 221 E Main St, Medford, OR 97501, USA
Phone: (541) 772-2123
State: Oregon
Zip Code: 97501


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Reviews
Very helpful staff who are knowledgeable and will get you the right shoes for your feet. Good selection of work boots, athletic shoes, men's dress shoes and women's shoes.
9 years ago (17-02-2017)
My son and I recently went shopping to find quality work boots for his job. We received great customer service from Kristen who took a lot of time to fit his narrow foot and to explain how a proper fit should feel. She was extremely knowledgable about shoe fitting. Another great reason to shop locally!
9 years ago (07-07-2016)
This review is a bummer to write as I really try to support local/small businesses as often as possible. They have a pretty decent selection of athletic shoes, and the floor salesperson was really knowledgeable about the products and provided top notch service. However, when I attempted to make a purchase with a valid gift certificate, I was told the manager would have to assist with the transaction. I was then accused by the manager of being in possession of a stolen gift certificate. I was ultimately able to redeem the gift certificate, but in short, the customer experience was very insulting and strange.
9 years ago (01-07-2016)
I have been all over town looking for shoes that would meet work dress code and would help with my plantar facsietis. The lady that helped me was very knowledgeable and got me exactly what I was looking for. She listened to my concerns and showed me shoes that offered support where I needed it. I was very impressed and will be back again, thanks!
9 years ago (22-06-2016)
Come on! They might have been busy with something. They are absolutely superb in their customer service. I bought a pair of Chinese Red Wings that did not fit well. I live about an hour and a half from Medford, so I don't go there often. I returned about two months later with my ill fitting boots, which was beyond Red Wings replacement provisions, but they returned them and gave full credit towards a pair that we ordered from Red Wing (American-made). There are few retailers who would do that.
9 years ago (17-05-2016)
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