O'Reilly Auto Parts

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Address: 1400 S Novato Blvd, Novato, CA 94947, USA

Phone: (415) 897-5338

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State: California

Zip Code: 94947

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Reviews

These people are awesome!  My engine started smoking on the freeway, so I pulled in to this location. everyone was so helpful . Kevin searched the area to get me the services I needed to fix my car.  I can't say enough positive praise for this staff. Highly highly recommend

 8 years ago (19-09-2017)

I love this place. My service dog Lucy comes with me and the staff always give her treats. She knows exactly where to go. The guys here are very knowledgeable and very helpful. I will always come here with my car stuff  

 8 years ago (27-07-2017)

Super nice and friendly people work here.  I had some car issues and they were very helpful and came out to my car and helped me.  Go here if you have issues with your car.  They will help you out. 

 8 years ago (13-05-2017)

I typically go to this location and can usually find everything I need. 

There have been several occasions where this place has been grossly under-staffed. When that happens, there's a line to the front door from the cashier and only 1 senior staffer with the knowledge to do all tasks/solve most problems. This particular person is rightfully frustrated because he is answering the phones and trying to move the line. 

If upper management is reading this you should seriously think about staffing your store appropriately and definitely do a better job with training.

Lately if I drive by and the parking lot is full I just go to another store even if it is farther.

 8 years ago (07-01-2017)

Replaced my 2-year old dead battery with a new one under warranty.  No hassle and was able to borrow the tools when I realized mine were the wrong sizes.  They don't carry every part; however, the basic stuff is usually available in the sizes I need (batteries, headlamps/lights, oil, fluids, filters, accessories, wipers, and so on).

 8 years ago (30-01-2017)

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