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Reviews, get directions and contact details for OfficeMax

Story

Office Depot and OfficeMax are now one company. We’ve come together to bring you the best shopping experience possible. OfficeMax at 3765 Washtenaw is the place to shop for office supplies, paper, ink & toner cartridges, breakroom & cleaning supplies, office furniture, and school supplies. Or visit us online at www.officedepot.com. Get your college gear here! Great brands. Great prices. Great location.

Address: 3765 Washtenaw Ave, Ann Arbor, MI 48104, USA
Phone: (734) 677-1405
State: Michigan
Zip Code: 48104


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Reviews
I placed a "same day" order for business cards and the estimated time of completion was roughly 6 hours after the order was received. I called to follow up on the order, and was promised it would be done within the promised time period because this was a rush order for us. When I arrived at the store just before closing (2 hours after the time they should have been ready) , the order was still not completed because another, more important order had taken precedent and was "using all their machines." When I explained that I had called earlier and was once again promised the original timeframe because these needed to be used for a conference this week and were leaving tomorrow, I got a pretty abysmal reply that made it clear he did not care and then he simply walked away and went back to processing the other order. If it were not for how well the 1 800 go - depot customer support line handled my concerns, this would be a one star review. This has ensured we will not be using this location for any of our future printing needs.
8 years ago (14-09-2017)
I've used this store a couple times and had a decent enough experience, however when I went in tonight, the print associate was sexist and made me feel as though I was wasting his time. My boyfriend and I had a very quick and simple 4 page print job, we patiently waited in line while one associate was helping another customer when another associate came up to help us. Throughout our transaction, he made two separate comments to my boyfriend alluding to the fact that I was incompetent while chuckling and rolling his eyes. The first time we let it slide and let it roll off, the second comment was a "see my point?" comment while gesturing towards me. Needless to say we were less than impressed and left upset.
8 years ago (02-09-2017)
staff are very well informed and nice, but on-line ordering needs work, best to go in and get help,you can get coupons on-line
8 years ago (29-08-2017)
Customer service was very helpful in the store and they mentioned some of the great sales on certain items this week.
8 years ago (06-08-2017)
Great! Customer service and quick check. I found everything I need!
8 years ago (05-09-2017)
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