Once Upon A Child Ellicott City

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About

Once Upon A Child buys and sells gently used kids stuff. We pay on the spot for clothing, toys, equipment and furniture.

Story

Our Mission:
Once Upon A Child will provide a fun and convenient way to buy and sell new and gently used kids stuff focusing on quality, safety and value.

Address: 10030 Baltimore National Pike, Building D140, Ellicott City, MD 21042, USA

Phone: (410) 418-4707

Website

ten.tsacmoc@ce_cauo

State: MD

Zip Code: 21042

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

I was very disappointed in the organization of this store. I have visited other locations and actually trusted the products. Today I was looking for a pack and play. I decided to set up one that was in a bag on the floor. Come to find out several pieces were missing. Also, other pieces of a different pack and play were placed in the bag to be sold as a whole set. If I had purchased this product "as is," my child would have been unsafe. They should probably take into consideration that people usually trust the products at once upon a child. I will never return to this location ever again.

 8 years ago (29-10-2017)

Worst. Customer Service. Ever.
Every time my wife and I come in to sell something, it's like the world is inconveniencing every staff member here. How about you hire some staff members that have your business/best interest in mind?

 7 years ago (06-01-2018)

Every time I walk into this place I end up immediately walking out. It is so cluttered that I can’t even walk down the aisles. It’s incredibly unorganized and impossible to find anything. The staff are incredibly rude and blocked me in the middle of an aisle the last TWO times I was there and I had to climb over things to get out. The whole place is a nightmare.

 8 years ago (29-10-2017)

This place is awesome I can take my child's clothes in and exchanging for stuff he can wear now and sometimes even get cash

 7 years ago (09-01-2018)

Poor customer service. Signs are not clear. I wasted a half an hour going through giant bins of onesies only to be told that they all had to be the same type (long or short sleeve). I pointed out that the signs on the bins only said 10 for $10 and nothing about the type they had to be. The cashier said and this is a direct quote "well the manager was here yesterday and she said they had to be the same type." That's it. I walked out and will never return. The prices aren't that good anyway. You can do better at yardsales. Only reason I give it 2 stars is that the selection is good so if you are looking for something specific you may find it here.

 8 years ago (20-08-2017)

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