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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Columbia.

Address: 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA
Phone: (410) 715-8700
moc.arohpes@ecivresremotsuc
State: Maryland
City: Columbia
Zip Code: 21044


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Slow customer service that took roughly 20 minutes for a simple return of 1 item. Prior to that, a female employee ignored me for maybe 15-25 seconds before responding when I asked her "where are the non-online return sections located?" When I went to the aisle for blankets & bedding no one was there. Perhaps a lack of employees? Finally, the entire time I was there I didn't feel welcomed or serviced appropriately. Sometimes employee's will ask "if you need any help today" or "can I help you find something" however, during my visit I had none of that, just a few nasty looks like "what are you doing here" from employees. Wouldn't step a foot in here again. 1/5
8 years ago (12-01-2018)
This store is absolutely dirty and disgusting. This store needs to be remodeled. Check out the pics:
7 years ago (07-03-2018)
I normally get lost in the clutter of this store but recently it's been more organized. It's two floors of goodies and I love every bit of it. Sometimes I can't find an employee to help me but that's on a rare occasion.
8 years ago (28-11-2017)
Shopping for men's jeans and the area was a mess. Different sized jeans intermixed and thrown around. There was no one there putting order to the chaos. Prices were equal to other competitors.
8 years ago (12-11-2017)
I love this JCP store..the team memebers are courteous and professional. Shopping floor is neat and my experience there is always pleasant
8 years ago (27-11-2017)
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