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Orthopedic Specialists of Seattle at Seattle Orthopedic Center

  1. Wallingford
  2. Wallingford Center Doctor

Reviews, get directions and contact details for Orthopedic Specialists of Seattle at Seattle Orthopedic Center

Address: 2409 N 45th St, Seattle, WA 98103, USA
Phone: (206) 633-8100
State: Washington
Zip Code: 98103


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Reviews
First appt. went well and scheduled surgery. On Surgery day I got there about 15 min early. Signed in and waited. Asked once if they were running late. I was told they just like to get you there early in case they are ahead of schedule they can take you early. Waited... after about an hour asked again. Front desk clerk called back to someone talked a bit looked confused and told me it would be another hour to hour and half. I told her I was leaving. She called nurse who came out to talk to me. I was not happy hadn't eaten since evening before and it was about 1pm. Was told they were running late still had someone ahead of me. I left. Poor service and poor communication. Got a call from them about half way home person said sorry they were only 1/2 hour behind and that should not have happened. That makes no sense to me. They were already about hr late when they said it would be another hour to hour and half more wait. I traveled 2 hrs. each way. All the prep for surgery, travel, no eating and then no surgery. Bad day!!! Don't think I'll ever go back.
8 years ago (06-12-2017)
Dr. Downer and everyone I have met in person has been great. I had a very successful surgery and please with the results. What I am NOT pleased with are the phone calls. Any time I call to ask a question or have something faxed it will NEVER get done the first time and if they say they will call you back there is a very good chance they won't. It's been so disappointing. I have been waiting two weeks for them to send a referral over and called twice now. And I am baffled on why they called an office I never planned on going to and gave them my mothers number?? Not okay SOC. Let's get it together. You guys can do better than this.
8 years ago (21-09-2017)
The best experience I have ever had with Doctor’s office. Broke my collar bone leave er next day got an appointment with Dr. Shapiro 24 hours later I am already in surgery and out of my sling in 2 weeks. I have had many injuries, but always avoided surgery.I am so happy I got surgery this time. Dr. Shapiro was amazing and I can’t believe how fast I have healed. I would recommend anyone with shoulder injury to see Dr. Shapiro. He is just amazing.
8 years ago (20-10-2017)
This posting is for the reception desk only (the nurses and doc were wonderful). I waited 2.5 hours in the lobby after a one hour surgery for my husband and quickly asked the front desk person if they knew the status on my husband. I could tell the front desk person was new and she went to ask someone for me. Julie came back to let me know while rolling her eyes at me that the nurse would let me know when he is in recovery. I told her that it was supposed to be an hour surgery and I've been waiting for 2.5 hours to which she then said okay I'll go ask the nurse. She came back again and said the nurse will be out shortly to let me know how it's going. Mind you, there was no apology, no smile, in fact a very snooty annoyed look. I'm not sure if she was having a bad day but regardless I don't deserve to be treated like a cog in the wheel. This is my husband's life at stake - not a request for more water at a restaurant. I hate giving this rating when it affects the whole business, but any good business should monitor their employees. If I had Julie working for me let's just say, I'd find other ways to put her to use besides facing the public, especially in the healthcare industry. A little politeness and concern goes a long way, but don't expect it here, or rather with Julie.
9 years ago (17-01-2017)
I ruptured my Achilles tendon at work in February of 2016; since this was a workers comp claim, I was able to select my own surgeon. Dr. Watt and Orthopedic Specialists of Seattle staff were fantastic. I was very nervous about surgery and the process, and Dr. Watt patiently and thoroughly answered my many questions. He explained the risks of various courses of actions so that I could make an informed decision based on risk assessment. Everyone from the physicians assistants to the administrative support staff were very friendly, helpful, and understanding. I wouldn't hesitate to return to Orthopedic Specialists of Seattle should I need to again.
9 years ago (04-11-2016)
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