PANDORA

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Address: 119 S Main St, Naperville, IL 60540, USA

Phone: (630) 585-7800

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State: Illinois

Zip Code: 60540

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Reviews

We visit Pandora stores not only all across the country, but all over the world.  That being said, in all of our travels, this store was the absolute BEST Pandora experience we have had to date.  
To begin with, we were greeted immediately when we walked in the door.  And when I say greeted, I can generally tell the difference between a "fake" greeting and one that is sincere.  Not only was their greeting sincere, we were offered complimentary bottles of water, an act that I don't recall any other store showing such courtesy.  The store itself is one of the largest ones we have seen, with the largest selection of of the Pandora catalogue available right before your eyes.
The store representatives that helped us were amazingly knowledgeable about all the Pandora products and very quick to locate what we were looking for.  I was very impressed by how attentive they were to what we were interested in.  The Pandora representatives seemed to tune in to what our likings were, as apposed to making random suggestions outside of our interests.  
In our group, there were three of us searching for separate items for each one of us.  The Representatives were very impressive at how charming and elegant they were in assisting all of us.  I use those words "charming and elegant" because that bests describes the entire experience we had at this store, in which I would say we were in there for over an hour shopping.  
To really clarify how much we appreciated the professionalism of this store, as I said before we shop Pandora all over the world and make purchases every month.  However, we were never inclined to apply for a Pandora Store Credit Card until we shopped at this store.  The Representatives made the application very easy, and were very quick to process our new credit line for us.
And if that isn't enough to place this location in the #1 STORE IN THE COUNTRY category, The manager of the store actually called us a week later to thank us for our purchases and extended a warm welcome to come back the next time we are in the Chicago area.  I don't often make a review about a place where I can't find something the staff or store missed, but I honestly can not think of a single thing that this Pandora Store lacked or missed in their absolutely exceptional service.  They truly earned our "BEST OF THE BEST PANDORA" experience award.

      
      
      
 8 years ago (02-09-2017)

Love this place 👑 makes me feel like I princess Everytime. There's something for everyone at a reasonable price.

 8 years ago (20-12-2017)

Love the store.  Parking is not that great.  Get there early as possible

 8 years ago (18-12-2017)

I normally go to the Bolingbrook location however when my ring needed repaired and they were remodelling I came to the Naperville one. I will now be coming here any time I'm going to a Pandora in the future. Elani helped me with a purchase and the managers Nicole and Heather were absolutely amazing with the complications regarding my repair on a soon to be discontinued ring.

 8 years ago (15-09-2017)

They have the worst service ever. The manger sucks. The managers name is Nicole. Wouldn't exchange my ring to a smaller size that was a gift from my boyfriend he purchase warranty and she said that didn't matter. She was very rude. The manager Nicole was racist. They need to do something about that management. Theirs a reason why they have the worst reviews. They just lost customers. Never shopping their again. If I could I would rate it negative -5 stars. 

 8 years ago (04-04-2017)

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