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Reviews, get directions and contact details for Papa John's Pizza

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Better Ingredients. Better Pizza. Papa John’s. - For Delivery or Carryout, we make a superior pizza from fresh, never frozen dough, all-natural sauce, fresh-cut vegetables, and real meats and cheeses.

Address: 20312 NW 2nd Ave, Miami, FL 33169, USA
Phone: (305) 770-3411
State: Florida
Zip Code: 33169


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Reviews
They never have ingredients,such an annoying inconvenience! The workers are ghetto and dirty looking, slow, just overall a terrible place to order from. Too bad this is my nearest location. The locations in aventura never have problems like this! UGH. Complaining to the corporate about them. I'm so surprised this place has 3 stars
8 years ago (09-12-2017)
The worst place to make an online order and the store manager lacks customer service skills, plus his professionalism decorum is below average. Please anyone out there, try your best to avoid going to this bummy place of business.
8 years ago (11-12-2017)
I wish o could give this place a negative number. Worst service ever. I ordered online and it took them 1hr 23 mins to make my order. Then when i got the product the pizza was cold because they guy said he's going to make my 8 wings. All they do in the back is talk talk talk. No type of customer service skills available( I guess you have to pay for that separately). This place need new management.
8 years ago (08-09-2017)
The wait is always super long regardless if the food was pre order ed. So its basically pointless to order ahead of time.
8 years ago (15-09-2017)
The staff are very disrespectful. I'm shocked. I ordered online and the wait time was 70-80 minutes which was understandable due to a game day. I did not want to wait so I called the store to cancel. The first man that answer DaNelson answer in a rush. When I informed him I wanted to cancel my order he asked me something that I could not make out. So I asked if he could repeat himself. Again I could barely understand him and ask him to say it once again. He rudely put me on hold. I was confused because I didn't hear any music and assumed I was disconnected by accident. So I hung up and called back. DaNelson answered again this time I heard him clearly if he could put me on hold which I agreed. There was no hold music. After what seemed like a 1 minute hold a sweet young lady answered to my hold and I asked her for the DaNelson name because I felt he had been very rude. I informed the young lady to cancel my order. She confirmed once she had canceled it and I was told that my money will return within 48 hours. About 45 minutes later I get a call from the Papa Johns driver stating that he is by my house. I informed the driver I had canceled the order and I was told my money would be returned. I was a bit nervous so I called the store back to confirm once again that my order was canceled. Another man answered the phone. I told him what happened and he paused. Then he asked for my number. I have him my number. He then read back the wrong last 4 digits of my number. When I corrected him he read back completely different digits. I spoke louder in case he could hear me and gave him the numbers again. He then read back an incorrect last digit and repeated it twice to me. I said no, gave the number again! He then read another completely different digit for the last number. I then could hear his colleagues laughing in the back! I was appalled and informed this man that I would write the General Attorney office, contact the better business bureau as well as contact the Regional Corporate Office. I have already left voicemails. It is Sunday and I did not expect anyone to be open.
8 years ago (04-06-2017)
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