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Reviews, get directions and contact details for Paradise Point Resort & Spa, A Destination Hotel

Paradise Point Resort & Spa, A Destination Hotel
Address: 1404 Vacation Rd, San Diego, CA 92109, USA
Phone: (858) 274-4630
State: California
Zip Code: 92109


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Reviews
We really enjoyed our week at the resort. Our main problem was service related. Communication between front desk and housekeeping was horrible. Took 3 days to get our floor swept. Housekeeping was fabulous, it was lack of communicating from management! Would recommend trying to incorporate an all inclusive option with the restaurants this would make it a 5 star resort, well with improvement in communication of course. We highly recommend renting the electric bikes and going over to the beach for the day! Great fun!!
8 years ago (29-08-2017)
The pictures and everything looked great, but once we arrived to the room, it was not what we expected. The rooms don't feel very clean like they should. They are remodeling some rooms, so hopefully those are nicer. If you don't have a car, getting around is a pain in the butt. You have to walk quite a bit, or wait for a bellman to get you in a golf cart. The location is great, but feel they could do better. The business meeting rooms are nice, and the staff has been very friendly and attentive. They just really need to work on the rooms.
8 years ago (09-09-2017)
Only reason I'm giving 1 star is the place was super cool, but i had a terrible experience here. We had booked 2 rooms that were connected and when we got there we were so excited. one of our rooms had blood all over the sheets and the other one had a group of spiders in the tub. Seems like that room hadn't been used is multiple months because there were spider webs everywhere. we contacted the front office and we had our rooms moved. We got to some suites and one of the floors had crumbs all over them, there was moldy food in the fridge, and there were no sheets on the bed or the fold out couch. We had to cancel some of our plans because we had to stay there until they could resolve all of the issues. Read so many reviews about this place and was super excited to go, but turned out to be a terrible experience overall.
8 years ago (29-09-2017)
Paradise point Hotel is a great place for all ages to visit. Bring your bon fire stuff, grilling stuff, portable stove, and family to enjoy this place. I gave 4 stars because I went for one night and the check in time was 4pm and checkout at 11am. I tried to get an early check in by showing up 2pm, but we were given the room keys around 4:20pm. They did accommodate us by giving us access to the pool. Besides that the weather was perfect when we were there Aug. 12 at around 73F and partly cloudy. We went jet skiing, which was great and easy to rent. We enjoyed bringing our own meals, as all the restaurants in the area smelled strongly of alcohol. Since we don't drink, the smell was too strong for our liking. But it was very easy for us to cook in the small patio behind out room. That way, we also got a beautiful view of the bay for all our meals.
8 years ago (15-08-2017)
Paradise Point is a lovely facility. Beautiful, peaceful grounds make taking a walk well worth it. There is a lot of walking as the property is large. (I'm mad that I forgot my Fitbit!) But don't let that scare you. You can place a call to the front desk or use their mobile app to order golf cart transportation. Everyone is very friendly. I did use the spa and thoroughly enjoyed my facial. I was here for work so cannot speak to the activities available on-site. I did see bike rentals and likely would have used this service given more time.
8 years ago (23-08-2017)
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