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Reviews, get directions and contact details for Paul Wagner Big & Tall

Paul Wagner Big & Tall

About

We are a family-owned business that has been in Roseville since 1908.

Story

We are a family-owned business that has been in Roseville since 1908. We are dedicated to customer service along with offering the finest in brand names in Big and Tall clothing. Some samples of our brands are Tommy Bahama, Levi, Tori Richard, Callaway, Enro, Perry Ellis, Cutter and Buck, Jockey, Pendleton, Dockers, Gold Toe, and Haggar.

Address: 410 Roseville Square, Roseville, CA 95678, USA
Phone: (916) 782-9418
State: California
Zip Code: 95678


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Reviews
I hate to do this, I really do, I want to support small & family owned businesses... My boyfriend went in and bought two really nice button down collared shirts. They opened one up for him (there's very tasteful plastic wrap on each individual shirt) and had him try it on. He purchased 3 shirts and spent about $200. Great deal. HOWEVER... None of the shirts ended up working for the event that we bought them for. We didn't rip any of the tags off, none of the shirts were worn, but one did not have the original plastic trash bag wrapped around it. I went to return two of the shirts alone, without my boyfriend, and was treated like the helpless, uneducated woman that I was sized up to be. Even though it was not stated on their posted return policy at the register, or on the receipt, they told me that they could not accept one of the shirts because the plastic wrap was not on it. Mind you, they took the plastic wrap off AT THE STORE when my boyfriend originally bought the shirt. I politely asked if we could find a compromise, but the men in the store talked down to me as though I was stupid, and only offered 50% of the purchase price back to me because, "look at it, would you buy a shirt like this?" I decided to leave and have my boyfriend try and return the shirt himself. Look, here's the deal, I understand that this is a business, but the shirt was worth $60. Was arguing with a customer out on the sales floor while other patrons were shopping really worth $60? Especially in December, evey retail store's busiest and most profitable month! This store only gave us 50% of the cost of the shirt back, but gets to sell it twice at full price. This tells me so much more about the attitude of customer service of this establishment, and I just cannot support a shady, cheap business during this time of recession! Potential male shoppers of Paul Wagoners in Roseville, please, in the name of respect for your mother, sisters, wife, and daughters, please do not support this establishment of big and tall misogyny.
9 years ago (19-12-2015)
The employees were very helpful and set my mind at ease. Nice to finally find dress shirts that don’t choke me.
14 years ago (16-04-2011)
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