PDR Automotive Inc.

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Address: 1008 N Cunningham Ave, Urbana, IL 61802, USA

Phone: (217) 367-9481

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State: Illinois

Zip Code: 61802

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Reviews

The folks at PDR are great. They are friendly and professional. I also believe they are highly skilled and posses the equipment needed to diagnose and treat most if not all makes and models. Their prices are extreme, probably due to the equipment and software needed to care for such a variety of vehicles. PDR provides a shuttle service and flexible drop off and pick up hours. Essentially, PDR provides the same type of service you would find at a dealership.
The downside at PDR is the cost and the lack of amenities. When you pay dealer prices for service, you typically have an upscale waiting area with plenty of seating and brand new cars or vans used as shuttle vehicles. Often, when a dealer services a vehicle they will wash the exterior and vacuum the interior when finished. At PDR, you pay the upscale dealer prices but the upscale service amenities are lacking. My nearest dealer is in Peoria or Indy. Having a highly skilled mechanic locally wins out over making a 2hr drive to get the upscale service amenities when the same level of service expertise can be found at PDR.

 9 years ago (10-01-2018)

We were stranded mid-trip from Minnesota to Tennessee.  PDR Automotive, specifically Josh,  really went above and beyond in helping us get back on the road.  The truly best place to have been stranded!  Thanks Josh!

 9 years ago (12-01-2018)

Had to tow my car there late Friday night unexpectedly and by Saturday morning they had checked everything out. They got me back on the road by Monday morning as soon as parts came in and their service was well done, detailed, and reasonable price-wise.  They made a not ideal situation as great as they could and I appreciated it.

 9 years ago (14-11-2017)

This is the second trip to this shop with my car. Josh explains everything in detail and I have found the service is very thorough. When two different dealership service departments found nothing wrong with my car when I know there is an issue with it, Josh and the team found the issues and explained them to me. I highly recommend this shop.

 9 years ago (13-11-2017)

Really appreciate PDR’s great service after our van broke down on the interstate on Christmas Eve.  This could have turned out badly since we were from out of state and they could have taken advantage our situation. But instead, they treated us like long time customers and were very accommodating in completing the repairs by the day after Christmas so we could return home from our visit to central Illinois.  This is a great indicator of their business practices and I highly recommend them.

 9 years ago (28-12-2017)

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