Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 2600 W North Ave, Melrose Park, IL 60160, USA

Phone: (708) 450-0140

Website

moc.syobpep@sutcatnoc

State: Illinois

City: Melrose Park

Zip Code: 60160

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

related searches: Auto Parts store near me, Advance Auto Parts, Pep Boys parts, Is Pep Boys going out of business, Pep Boys Locations, NAPA auto parts, AutoZone, Pep Boys Hours

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Reviews

If you value customer service and your car, don’t bring your vehicle here for service. I scheduled an appointment for new tires and 3 days later I had to come back. I realized that they hadn’t put back 2 of my lug nuts; instead they left one empty and placed an old rusted one on the other. I called to see what had happened and they told me they had stripped two, but must’ve forgot to mention it to me during pickup. I asked them for a solution to the problem and they kept giving me the run around and told me they would call back. No surprise, they never called back. I honestly wouldn’t have minded the whole thing if they were honest from the beginning. Accidents happen; there wasn’t a problem until they created one. They were so quick to give me a $600 estimate for another “problem”, but didn’t have the decency to tell me about the lug nuts. I ended up having to go in person to speak about a solution, and though in the end they fixed it (ordered new ones and replaced them) they’re not a trustworthy facility. To the Pep Boys Melrose Park team, learn how to be honest with your customers and treat them with decent respect.

 7 years ago (20-04-2018)

Bought tires from them, constantly low of air pressure. No one mentioned defect in tire until long after warranty was up. They would kindly air my tires for free. 😮 Also bought top of line battery, dead first winter. Replaced with lesser battery due to not having same one in stock. Would have to wait day or two for same replacement. Freezing temps and need of car.

 7 years ago (06-04-2018)

Horrible service.. the lady who works there claims she could not inspect my car because some light was on my dash.. it wasn't a service engine light.. something about maintenance required... big deal right so I went to Jiffy Lube and they got me all set... don't go here.. the wait in my opinion is long too

 7 years ago (18-04-2018)

LOVED THIS LOCATION.... THEY FIXED MY DRIVERS LICENSE PLATE LIGHT IN MINS AT NO CHARGE & All The Staff In The AM Shift was So Nice & Welcoming

 7 years ago (24-04-2018)

I received great service on my tires! So happy they were able to see me right away! The wait was about an hour but not bad for a weekend visit!

 7 years ago (13-02-2018)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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