Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

Story

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online.

Address: 3655 N Blackstone Ave, Fresno, CA 93726, USA

Phone: (559) 225-8811

Website

moc.syobpep@sutcatnoc

State: California

City: Fresno

Zip Code: 93726

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Made an appointment for alignment on April 18 at 1 pm, I drop it off 20 minutes before at 1240. I call at 245 pm and the vehicle is barely on the lift.

What's the point of making appointments then?

Snotty attitude by customer service, "yeah, I'll call you when it's done...." which was more of " don't call us, the clerk told you that we would call you, why are you calling?" - tone.

I'm calling because I made an appointment and it's going to be past 2 hours for a simple alignment - for which I had a appointment, I think that's reasonable.

 8 years ago (18-04-2018)

Awesome Customer Service!🌟
Reasonable Prices!🌟
Mechanic went out of
his way to help me.🌟 🌟🌟
Store was clean!🌟

Oops! I can't do 6 stars...but they really were THAT GOOD!
Thanks Pep Boys!

      
      
      
 8 years ago (04-04-2018)

I was told to come to this pep boys by the pep boys on Shaw to press a wheel bearing out. I was qouted around 40 dollars and I needed it done that day. Upon arriving I was told at the door that there wasn't a press in the shop. How does a pep boys service center not have a press? Blatant lie and very unhelpful to the little guy. They are only there to sell you parts and expensive labor. I won't ever be returning to a pep boys again in my lifetime.

 8 years ago (14-04-2018)

Good service but high price

 8 years ago (23-05-2018)

Had a 10:00 appointment. Arrived to a line of 2 people not being helped at all while the staff answered new phone calls and staples paper. Was greeted with not even a hello but a next please. I arrived at 9:55 and didn’t get helped until 10:10. Was given a 45 minute window, and that window was double as they didn’t even start working on my car until 50 minutes after I arrived. While it is a cheap priced oil change, the waste of time and inappropriate attitudes are probably not to the benefit of those with things to do on their day off.

 9 years ago (12-01-2018)

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Pep Boys Auto Parts & Service

Reviews, get directions and contact details for Pep Boys Auto Parts & Service

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