Pet Valu

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Address: 9116 Union Cemetery Rd, Cincinnati, OH 45249, USA

Phone: (513) 677-1101

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State: Ohio

Zip Code: 45249

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Reviews

I really wish I had read the reviews for this store before purchasing two fish.  I wanted to surprise my daughter and add two new fish to our tank.  I noticed a dead fish in another tank......I know, red flag, but I purchased the fish anyway.  BIG mistake! I am now treating my fish for ich, and six of my ten fish are now dead! I had four of these fish for two years.  I called the store, spoke with the manager, and she basically laughed telling me they just tested the water and everything was fine. She gave no apology, and no suggestions on how to treat the remaining fish. I have never been so appalled, and will never shop at this location again! I suspect that I will get no response to this review either.......

 8 years ago (20-12-2016)

We recently adopted a cat from this location, though it was through the SPCA of sharonville.  I just buried this poor cat in my yard after having it less than a month.  We were given paperwork on the cat and told he was in good health just skinny.  This little cat was dying for literally the entire month that we had him.  We took him to the vet, had him treated for all that we could (huge vet bill).   The paperwork on the cat was not accurate at all.  Also the cat had fleas. After this experience I will not be shopping at Jacks anymore, and will not be adopting through the sharonville SPCA as well.

 9 years ago (03-06-2016)

Stay away! Every pet, fish and bunny, have either died just after the return period or right after we got them, or are sick. Bunny was fed poorly and had parasites, lots of money trying to get it back to health. Poor selection and rude or ill informed staff.

 9 years ago (07-05-2016)

I think jacks is a good pet store. The only reason I don't like it is because the people there are not well educated on their pets. Although they take alright care of them and all, they give you the wrong info. I also don't like how the hermit crabs have painted shells. It's so bad for the poor hermit crabs! I really don't want them to sell those anymore, the crabs get stuck inside them! Also the paint is cheap and when it chips of, they eat it and die of poisoning! Please get rid of the painted shells for hermit crabs if you care more about the people! 

 10 years ago (14-11-2015)

It sucks, customer service sucks! Jacks on average is a pretty good pet store, This Jacks Sucks! In fact,you could say that of every store in this shopping center. The Penny's sucks, Chinese Food restaurant sucks, Spirit Store is a running joke of ineptitude in this area,

 9 years ago (10-04-2016)

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