Petco Animal Supplies

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Address: 1014 Shoppes At Midway Dr, Knightdale, NC 27545, USA

Phone: (919) 217-2560

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State: North Carolina

Zip Code: 27545

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Reviews

Last week I tried to take my dog in to get his nails done. The groomer was open until 6pm, and I got there at 4:30pm. No one was there. I assumed the groomer was on break. Nope. There was no groomer. I asked the manager what was going on. For starters, she had no idea that there was no one working in grooming. Then, she said I should come back in the morning, despite the fact she had no idea if there was going to be a groomer working in the morning. I asked what they're doing for the customers who'd come in and cannot be served. She said, "I suggest you come back in the morning."  I left and I have no intention of returning.

To compound my frustrations... I called Petco Customer Service to tell them they'd just lost me as a customer. Despite having told them twice what location I was referring to, they filed the report with a Petco 3 hours away. Not helpful.

 Now that I know how little Petco - and all its levels of management - respects their customers, I will not be going back. Im just as happy spending my money at other stores and with other groomers.

 10 years ago (11-01-2017)

Well kept store, clean floors and shelves and doesn't smell like a pet shop. Friendly staff. Store offers training for your dogs and grooming.

 10 years ago (10-02-2017)

Purchased 8 fish...6 died overnight. Water tested great. Many..MANY dead fish in multiple tanks, should have been my clue 

 10 years ago (29-12-2016)

Good place to get pet supplies, some employees need a bit more training on handling the pets

 10 years ago (01-01-2017)

I can always find what I need. There is always a helpful person there to answer questions and speedy checkout.

 10 years ago (24-10-2016)

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Petco Animal Supplies

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