Petco Animal Supplies

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Address: 5450 Weslayan St #12, Houston, TX 77005, USA

Phone: (713) 665-4150

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State: Texas

Zip Code: 77005

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Reviews

They're ripping off customers on feeder rats.  My normal Petco is undergoing renovations so I had to come here for a feeder rat.  They had one tank for rats, containing one rat.  That alone is against their own policy as stated on a label on the rat tanks in the other store (rats are gregarious and do not do well in isolation).  The tank had a label for "Large Rats," but the rat inside was clearly a juvenile.  I jokingly mentioned to the attendant that the rat looked a little small and he brushed me off.  When he retrieved it and I could see clearly it was a juvenile, I more sternly stated that it was not "large" and overpriced for its size (having worked at an independent pet store for years, their rats are already double our price).  He leaned down, looked at the label, and said, "no, it says it's large."  When I asked another employee about the size discrepancy, they also brushed me off.  I went home and weighed the rat.  It was 130 grams - the average adult rat weighs 250-300 grams.  My snake effectively scoffed at it and was reluctant to eat it, but having no other option, it was all I could do for her.  I should have talked to a manager, but this seems to be a trend.  Even the regular Petco I go to often has juvenile or young adult rats sized up one, though they always have three tanks for three sizes.

 8 years ago (23-08-2017)

Thank you Petco for understanding that cats need a quiet adoption area and not small crates in the middle of everyone,which can be very stressful for them. Happy to see that today!

 8 years ago (09-09-2017)

I went to petco at this location for Ferrets. When I got to the store and lo aged the ferrets, what I saw and smelled was WOW! and not in a good way either! The ferrets were extremely filthy, their cage was full of feces on both sides of the cage HIGH!!It smelled of urine so bad, that I couldn't breath because the urine smelled like ammonia. I do t know how the cage full of ferrets tolerated it. Why were they not being looked after or cleaned up After? I came to this store, not only to buy a ferret, but because it got good reviews. SOMEONE started the Lies, and others Followed!!!! UPPER MANAGEMENT Needs to step in and take names, this was HORRIBLE & UNEXCEPTABLE!!!! Needless to say that I didn't buy Nothing fro. this store!!!

 8 years ago (11-08-2017)

The staff here is wonderful. Healthy and happy pets. I wish I could take them all home with me.

 8 years ago (28-02-2017)

Tried it for my large dog food as an alternative to PetSmart.  Same selection but definitely at a higher price.  I'm not thrilled with PetSmart either with their rolling prices on the same product.

 8 years ago (16-03-2017)

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