Petco Animal Supplies

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Address: 5 Bel Air S Pkwy #213B, Bel Air, MD 21014, USA

Phone: (410) 569-7901

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State: Maryland

Zip Code: 21014

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Reviews

Nice pet store if you ignore the fish. Previous experience with fish and snails dead within days. This last time, too many dead or dying fish to take a chance. Easily almost a dozen in one tank alone and employees blissfully claiming their fish were healthy.

 9 years ago (15-09-2017)

Grooming job terrible. My dogs are Maltese and they cut ears very short as well as lower face and tail. Looks terrible. Also raised prices some last grooming ant made aware until after service. Did not put collars back and had to make extra trip back. Never again☹

 9 years ago (14-09-2017)

The cashiers dont pay mind to customers! I tried asking a question twice and they were to busy on their phones and having conversations with each other.. That inwas totally IGNORED.. 
Other than that the VETCO Clinic was great even thought it was a long line it went super Fast and smooth!

 9 years ago (16-07-2017)

HIRE MORE PEOPLE. TWO PEOPLE CANT RU  N AN ENTIRE PETCO. THOSE POOR GIRLS HAVE AWFUL JOBS AND PROVIDE BAD SERVICE BECAUSE OF THE MANGEMENT AND UNDERSTAFFING. HELP THEM OUT AND HIRE AT LEAST 5 MORE PEOPLE 

 9 years ago (02-08-2017)

Often have to hunt for an employee when it isn't a peak hour. No one around or watching the cashier. Today half the employees where outside on smoke break or something, when a group of 6 people walked in along with me at 3:38. Someone went into the back area to look for help. It's super dangerous for the store to have such lax security. If any of us were less honest we could have robbed you and they'd never notice...

Please speak to your staff and remind them to always have one person in sight of the door at all times, or at least in the storefront...

Also, your Aquatics section could use some work. Make sure you're doing got water changes and aren't ordering more than what you sell. It's expected to loose some fish in the store, but the rate yours die seem to indicate something is wrong. You also have an ongoing battle with blackbeard algae.

Take a trip to the Rosedale Petco if you need some inspiration for Aquatics.

 9 years ago (06-04-2017)

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