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PetSmart

  1. Central Newport News
  2. Newport News Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 12142 Jefferson Ave, Newport News, VA 23602, USA
Phone: (757) 249-2007
State: Virginia
Zip Code: 23602


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Reviews
We LOVE taking our pup here to get groomed. They are very professional and always give us a "paw-gress" report of how our dog behaves/ what they did in the grooming process. It's a fair price and it's easier on us since he won't let us bathe him at home :)
8 years ago (18-04-2017)
Recently got our golden retriever groomed here. It was her first professional service so we were nervous. They did such an excellent job with her and we're so sweet and kind with her. She came back happy as can be and gleaming in every way. Would recommend. We will come back.
8 years ago (04-03-2017)
super knowledgeable, friendly staff. great selection frequent sales/coupons.
8 years ago (16-06-2017)
I frequently go to this store for basic supplies, like cat and dog food, and occasionally I walk out with a few fish. When I walk in there it is clean most of the time and many employees are busy walking around the store getting into something productive. However, the fish section needs a little more attention than they are giving it. Usually some of the tanks have algae stuck to the glass. I see a few dead fish here and there. Even though you may be busy with something at the moment, you can take a few seconds to take a dead fish out. But overall the fish seem healthy and happy. The reptiles are my main concern, as they get almost no attention compared to the small and animals and birds. Ball Pythons are hidden in hides, but I can still clearly see how emaciated they are. The employees may be blaming the way they look on them refusing to eat. This is natural to come across in babies. But these Pythons are bit older than babies. I believe that they are refusing food because they are trying to feed them frozen mice. Ball Pythons are not known to eat frozen mice. In fact, they won't even try at times. Granted, the snakes are being fed, but the wrong kind of food, and that is why they will not eat. I'm sure that if you drop a live mouse in there, they would instantly eat it up. This Pet Smart does not have a puppy room (I don't think), but it does have a kitty room. It is mostly comprised of metal cages against a wall for people to walk past and see. But the metal cages are fitted with soft blankets and towels and pillows for comfort, a few toys to play with, and a clean litter box. I took notice that each cage, not just the litter box, are cleaned daily, and the cats are allowed a limited time out side of the cage. (As a side note, the cats are rotated through out shelters and placed here temporarily for a better chance of adoption.) People say they look miserable, but that is only because they want to play with someone and want to come with someone. Overall, this store is great for basic needs for cat, dogs, reptiles, birds, fish, and small animals with a huge selection of food and everything. I enjoying coming here often, however, I only with they would care for their reptiles a bit more.
8 years ago (01-03-2017)
My preferred pet store. Good selection, good prices and frequent sales and emailed coupons.
8 years ago (18-06-2017)
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