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PetSmart

  1. Southside
  2. Jacksonville Pet Store

Reviews, get directions and contact details for PetSmart

Story

PetSafe offers products to train, contain and keep your pets happy and healthy. From bark collars and pet doors to containment systems and the first ever lickable pet treat, our goal is strengthen the relationship between you and your pets.

Address: 10261 River Marsh Dr #143, Jacksonville, FL 32246, USA
Phone: (904) 997-1335
State: Florida
Zip Code: 32246


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Reviews
Now I tell you what, I cant believe they hire some of the most rude people I have ever dealt with. Im not a very knowledgeable man when it comes to pets, but I do know how to treat people with respect. This worker by the name of SHELBY is by far the most despicable excuse for a human being. I asked her a simple question about dog food prices and the difference between 3 brands. She said "IF YOU can afford the most expensive one get it, or just get the cheap one." and stormed away. Now, I can not believe she works in a place where she has to deal with customers on a daily basis. It took everything in me to not chase after her and make a scene. I will be making a complaint to corporate offices. DO NOT SHOP HERE! SHELBY, I know that even if I prayed to the lord almighty Jesus himself to help you, but that demon in your heart is just too strong.
8 years ago (15-07-2017)
Just went in for some cat food, crazy busy at check out. The cashier was super friendly. Even when one lady left all her stuff in the middle of being checked out to go get another item.
8 years ago (12-08-2017)
My dog will not let me trim his nails at home. He fights the entire time. So I bring him to the salon and they have always been able to get the job done and do it with a smile. I love this store. The staff is always so friendly, helpful, and professional.
8 years ago (03-05-2017)
f you don't want your vet techs to write any notes about your dogs previous visit at this Banfield, this is the place to go! This place didn't even know why our dogs were there! :D Not to mention, they were out of head cones! so after one of my dogs surgery, we had to try on 5 different cones, all which didn't fit. The great customer service cashiers all stood and watched while we struggled & asked for help! If you need a place that is constantly out of important stock, this is the PetsMart for you. Dog has heartworms? Don't worry! When you bring her in for her spinal injection, they'll try to give you heartworm prevention because they have no idea why the dogs are there! :D
8 years ago (05-08-2017)
Friendly and nice staff was very helpful I went in to buy my dog a sweater! Would definitely recommend this place.
8 years ago (09-04-2017)
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