Philbrick's Ski, Board & Bike

Reviews, get directions and contact details for Philbrick's Ski, Board & Bike

About

Selling Ski, Snowboard & Cycling since 1983!

Story

Why buy from Philbrick's Sports?

Guarantee Trade-In!
Ski, Snowboard, Boots, and Bikes!
- 50% trade-in guarantee within one year
- Case by case on items more then one year old
- Ski, Snowboard, Boots, trade-in period is from Sept 1st-Jan 31st of each Winter Season
- Bikes trade-in period is from April 1st-Aug 31st of each year

Performance Guarantee
- Ski, Snowboard, Boots and Bikes
- If you are not completely satisfied with the performance of your purchase within the 30 day trial period (or used 3 times), you may exchange your purchase for full credit towards an upgraded model or different size (must be the same category)
- All of Philbrick's Ski, Snowboard, or Bikes are covered with a 1 year service plan
- FREE Service includes (must have Philbrick's dated sticker on for service)
* All Tune-Ups
* All Labor
* Installation of accessories purchased at Philbrick's, (Excessive use or damage may void exchange policy/service plan, determined by manager's discretion only)

30 Day Tune-Up
- 30 Day Tune or 10 hours of riding
- Check Headset
Bottom Bracket
Front & Rear Hub
Air Tires
- Adjust Front & Rear Shifters
Front & Rear Brakes
True Front & Rear Wheels

Trade-Ins Welcome!
- Ski, Snowboard, Boots, trade-in period is from Sept 1st-Jan31st of each Winter Season
- Bike trade-in period is from April 1st-Aug 31st of year
- Value will be determined on a case by case situation!

Any Questions? Give us a ring and we can answer anything you need to know!

Address: 161 Portland Ave, Dover, NH 03820, USA

Phone: (603) 742-9333

Website

moc.skcirblihp@strops

State: New Hampshire

Zip Code: 03820

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: Philbrick's ski board & bike reviews, NH Bike Swap, Cannondale BMX Bike, Papa wheelies bike swap, Portsmouth electric bikes, Mountain bikes for sale, Bike store, Rochester bike shop

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Reviews

Excellent customer service.  Used layaway to plan ahead for Christmas. Bile comes with the first year of adjustments free.  Plus later down the road I can trade the bike in towards a bigger one as my son grows. I highly recommend you go check out their store.

 8 years ago (18-12-2017)

Went here Christmas Eve to help my father retro-fit his old SNS XC skis w/ new NNN bindings/boots. He had gone to 3 other places trying to get help (including 2 big stores in Maine) w/ no results. Staff at Philbrick’s was really helpful, friendly & professional. In & out in less than an hour, products we purchased worked perfectly & we’re going to have a merry Christmas in the snow. Thanks guys!

 8 years ago (24-12-2017)

I used to be a big fan of this place, now I'm never coming back. Today, I was out for a ride and decided to stop by and look around. The staff was friendly, helpful, and one even recognized the jersey I bought from you that I was wearing. On my way out, after buying nothing and not acting suspicious an older employee asked me, "Got anything that belongs to us?" I was confused. I didn't, I said no. He then proceeded to check my bag, question my own riding gear I was wearing and MY pair of gloves hanging out of my pocket. He was extremely rude and accused me of shoplifting. I was very angry. I walked out and continued on my way. 

I understand that security is a concern, especially when I have a bag. Ask me to leave it at the front or maybe be polite. I know this isn't like you Philbrick's, I thought I was a valued customer who has bought multiple bikes and many other things here and not a crook or thief.

I'm never shopping here again, I'd rather go to Dover Cyclery or make the longer trip to Papa Wheelies or some store in Durham.

Thank you.

 8 years ago (29-06-2017)

Updated Review:

I would like to update my review. A while back, I purchased some expensive gloves that didn't work out and I was told that I wasn't allowed to return them. So, the owner of Philbrick's reached out to me, first off, I thought that in itself was great. He gave me an in store credit and it all worked out. My confidence restored, I WILL be going back to Philbrick's for my families sporting needs. I do, very much so, want to support local business and what the owner did, will allow me to do so. So thank you George, you will be seeing my face back in your store. Thank you.

Original Review:

I purchased a set of expensive gloves (~$130) there and needed to return them because they didn’t fit correctly. As I was looking for a new set (the ones I was looking at where about $20 more than the ones I wanted to return), the owner ( I assume ) told me that she couldn’t take them back because they were worn. I bought them 4 HOURS AGO. Walmart takes back stuff, LL Bean takes stuff back, stores in general take back stuff. We have purchased bikes, ski boots, helmets, a ton of stuff and have given them thousands. I have a 3 and 5 year old that need, more bikes, more helmets, more skies, more everything and would have given them thousands more but I will be taking my business ANYWHERE but Philbrick's. BAD BUSINESS.

 8 years ago (26-05-2017)

I enjoy the knowledge and help I receive whenever I come in. The group rides are great and the clinics are very helpful. Support your local bike shop. If you don't know why, you should stop in and ask. 

 8 years ago (10-06-2017)

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