Pizzeria Italia

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Address: 2923 Vineland Rd , Kissimmee 34746, FL, US

Phone: (407) 809-0000

State: FL

City: Kissimmee

Zip Code: 34746

Opening Hours

Monday: 11:00-03:00
Tuesday: 11:00-03:00
Wednesday: 11:00-03:00
Thursday: 11:00-03:00
Friday: 11:00-03:00
Saturday: 11:00-03:00
Sunday: 11:00-03:00

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Reviews

If you want local pizza, this is the place to go. Pizza was absolutely fire, with no complaints. I also got a side of mozzarella sticks, which will also were fantastic. The service was great, widow. What might be the owner or was a supervisor but I'm pretty sure owner being out there and he was a joy. This is easily one of the best experiences I've had at a restaurant in a while, a true five star experience. Also don't let the photos fool you. I'd already started eating before I took them.

Ordered pizza at 10:03pm, gave them a room number, everything was good. At 11:48pm I get a call that they would meet me in the lobby in 2 min.  I was irritated because my kids ate popcorn around 11 because they were starving and by 11:20 were completely passed out.  I should have told him to forget it but they were already at the hotel.  So I left my sleeping kids in the room and went down to the lobby.  Got the pizza, brought it up to my room and this is what I got.  Garlic bites burnt to hell and one of my pizzas weren't even cut.  I get it, it's late but they don't close until 2 and they never mentioned it would be a 2 hour wait on the phone.  Also someone saw those garlic bites and boxed them anyway.  The pizzas were cooked and tasted fine.  My kids can eat them for lunch tomorrow but 100% would not recommend.  I had people ask in the lobby and I told them the same thing .... never again.

We got late to our hotel swanand this place was open late 1am so we ordered delivery. The food arrived 15 minutes later than it was supposed to ordered at 1220 through GrubHub, was meant to arrive at 1, came at 116 but at least the food was still warm.  Got Hawaiian pizza and garlic bread. The garlic bread was amazing. The pizza was good, great dough, but soft. Not crispy at all.  I would definitely order from there again but would note that it should be crispy this time. If it comes crispy, I would give it 5 stars.

Garlic bread was raw, pasta was over cooked, and the cheese cake did not make up for it. Won’t be coming back. Other than that, food was ready on time and they’re open late..? Photo of garlic bread is after I took them home and baked them

I don't know what changed, but when I visited the first time I was served the best pizza I've ever had in my life. Decided to order a whole pie today and got something completely different and it was not good at all. How can they have two completely different quality pizzas? The cheese is yellow, crust had some flavor but not stuffed with cheese like the first. It was just very poor quality compared to the previous visit. Ordered the same pizza both times, very disappointed.

Visiting from Michigan. Looked for a non-chain Pizza joint. This place did NOT disappoint! Ordered for delivery thru Grubhub. It arrived early! Pizza was tasty, still hot, plenty of toppings.

Place is very New York style! If you love pizza and that atmosphere it’s amazing! The slices are very yummy! and garlic bread is the cherry on top

The food was really good, but they WAY over-charged us for a take-out, and when we called to inform them of the over-charge, someone named "Josh" said to call back and order anytime, and he would make it right.  Except,  we did call back, and they refused to honor his statement.   Really disappointing customer service.  We won't be going back.

Called at the recommendation of our hotel - might want to rethink your business partners Calypso Cay, but that's another conversation. I was told 45 minutes. 1 hour later I call back and when I ask what the status is. I hear them talking in the background about how the order was posted but never put through. The person on the phone has either the audacity or ignorance to inform me the order is 20 minutes away. I call them on this nonsense. Told them I could hear their whole conversation. Manager magically says "it's in the oven" and is now "10 minutes away" and they will waive the deliver charge. I remind the person on the phone I just heard the whole conversation and know they haven't even processed the order, so how is it "in the over" and "10 minutes away". Fumbling silence. I would have more respect for them if they just told me they dropped the order instead of lying - twice! about where the order actually was and then think they are being magnanimous by waiving the delivery charge. Save your time, energy and money and go anywhere else but here for pizza and wings.

The people who work here are very rude. I placed an order through UberEats and there was no option to leave order notes. My request was simple, I only wanted pepperoni on half of my pizza. First, I was told that I need to do that on the Uber app. After explaining to the clerk that the option was not available, I heard her going back and forth with another woman, telling her to give me that same info, although I had already explained it cannot be done. I then heard the lady in the background say very rudely tell her that’s all, that’s it there’s nothing else. The woman got back on the phone and told me that they only do delivery.. so I asked- you don’t make the food? She then put me on hold and the woman who she was confiding on earlier that was rude, came onto the line and asked me my issue. I explained to her that I only wanted pepperoni on half of my pizza. She said she would take care of it.  I thought all was well until my order arrived and not only did it not have pepperoni on half, it had double pepperoni all over! I was furious, someone needs to teach these people about proper customer service. I don’t understand why it’s so hard to put pepperoni on half the pizza. Don’t spend your money here!

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