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Reviews, get directions and contact details for Planet Fitness

Planet Fitness

Story

Planet Fitness is known for a lot of things. We’ve got tons of equipment, clean and spacious locker rooms, and the friendliest staff around. We’re also the home of the Judgement Free Zone®, which is a somewhat fancy way of saying we’re a laid-back environment, where you don’t need to worry about that hardcore attitude you might find other places.

Even better, we’ve also got a pretty great online community where real members share real stories of Triumph. Check it out at planetoftriumphs.com

Just want to know more about this club?

Our location includes:
- PE@PF
- Free unlimited fitness training
- Friendly Staff
- Cardio and strength machines
- PF Express 30 Minute Workout®
- And a whole lot more

Visit planetfitness.com for all the details.

Address: 6400 Carolina Beach Rd, Wilmington, NC 28412, USA
Phone: (910) 792-7746
State: North Carolina
Zip Code: 28412


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Reviews
I, like Sydney Ward in another review, had issues with their "no contract" payments. This was some years ago but her review prompted me to write this. They conveniently lost me in the shuffle too when canceling my membership. Despite multiple assurances it was canceled and I was out of the system, sure enough months later I got notices for "delinquencies". I contacted the owner (not sure if the same now or not) and he was less than helpful. Downright uncooperative, defensive, aggressive and absolutely unwilling to work with me despite THEIR error. Plenty of other gyms in town, don't pick this one.
8 years ago (17-10-2017)
Negative stars if I could. Staff lost my cancellation paperwork and continued to charge my account. ANGRY is an understatement.
8 years ago (17-10-2017)
Horrible place .. they have taken money out of my account without my consent and have had to get my bank to out a stop to it.. watch your account that's for sure.. they will try anything. Will never go back there again.
8 years ago (01-11-2017)
The personal training staff are ridiculously inefficient. I booked an appointment, and she had to reschedule twice. Not to mention, the no judgement zone trademark is a hypocrisy. I switched to Gold's Gym and I feel double the sense of community than I did at Planet Fitness. Every time I went into to PF, I got dirty looks from employees and members. There were many times in which girls thought I was giving them bedroom eyes, and I got warnings from employees threatening to kick me out. I smiled and said hello! I won't return to Planet Fitness, it's apparently not for nice people.
9 years ago (11-10-2016)
I have been a member for many years, and have enjoyed working out there. HOWEVER, I will need to change my membership to a different gym. Due to the change in payment policy. It is WRONG to change the policy. I would like to continue and to continue to invite others to join and attend, 5 are members because of my suggestion. I will encourage others to go with me to a different gym. It's up to you Planet Fitness. Should I stay or should I go?
9 years ago (03-05-2016)
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