PODS Moving & Storage

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Address: 7385 Mission Gorge Rd b, San Diego, CA 92120, USA

Phone: (888) 394-8530

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State: California

Zip Code: 92120

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Reviews

ATTENTION MILITARY: DO NOT USE

Unsatisfactory customer service.
Overpriced compared to alternatives.
They will not deliver from San Diego to Yuma. (but will offer Phoenix...a 3 hour drive...further than San Diego to Yuma). 
Me: "But, how can this be? Yuma is on the way from San Diego to Phoenix.  You will literally drive right through it."  PODS: "We don't deliver to Yuma."
Now, I am in a race to schedule time to get back to San Diego, and get my pack-up out of their facilities as fast as possible in order to stop giving money to this company.  
PODS will never get my business again, and I will continue to scour all forms of social media in order to blast them.
I should have read the other reviews before making my decision to go with PODS.

      
      
      
years ago (01-08-2017)

I wish I would have read the reviews and listened. This is the absolute worst moving experience I have ever had. I moved from Reno, NV to San Diego, CA. First off the POD is way smaller than the U haul they compare it to. And, the POD takes up way more room than 2 parking spaces. Moving back into CA requires you to complete a Gypsy Moth form. I sent my completed from back to PODS and received a confirmation email from Adrian Archer confirming they received the form and I was good to expect my POD on time. It is now 8 calendar days past the scheduled shipment date and I still have another 6 calendar days to go. The resolution department is a joke. They refunded the POD cost only the charge my card again, for the full amount at midnight the same day. I was told to save receipts for anything i had to buy while waiting for the POD, with no guarantee they will actually reimburse or how long it will take to get my money. I have a 1.5 year old and 5 year old and this delay has been particularly hard on them and my wife. 
Please do everything you can do avoid this company/service. It is not worth your time, energy and especially money. I will post a follow up review once this is all over. I highly doubt they will be able to get their stars up unless they do something remarkable on the customer service side of this.

 8 years ago (14-04-2017)

Worst customer service! They told me they would deliver to my new address but it turns out that they couldn't in the end. I had to  wait weeks for my stuff and ended up having to go to the storage co with a Uhual and movers to pick up the stuff on my own. Was a HUGE inconvenience. I was promised reimbursement for the Uhual and movers I had to pay out of pocket for and they haven't even done that yet. Save yourself time, money and stress and go to a different storage company!!!

 8 years ago (28-08-2017)

Good place to store your stuff. Drivers very nice and would use them again

 8 years ago (22-09-2017)

terriblw  customer service ! Instead of helping people they make their life miserable ! Truly heartless ppl and terrible company

 8 years ago (20-09-2017)

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