PODS Moving & Storage

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Address: 6303 Drycreek Pkwy, Longmont, CO 80503, USA

Phone: (888) 394-8530

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State: Colorado

Zip Code: 80503

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Reviews

Used PODS for multiple moves.  Always on time, always delivered extras that I asked for.  Free entrance in to PODS on warehouse as much as I needed.  Staff there is always helpful and nice to communicate with.  Used other storage facilities which were more expensive and more difficult to deal with... will use PODS every time it makes sense to.

 8 years ago (27-04-2017)

LOCAL DISASTER.  POD did arrive in CO in the timeframe requested around the holidays, no easy feat (to do or arrange!).  HOWEVER, PODS tried to deliver to my complex (which is actually several residential complexes together) at 6:15 A.M. in the morning.  Drivers just do what they are told even if it makes no sense.   
I got called at 5:45 a.m. both on pick-up and delivery of POD.  Once I arrived at 6:15 a.m. at my new home in CO, I realized how noisy unloading the POD would be so I requested that the driver stop & come back.  
After that I was lied to several times/for several HOURS by the local delivery folks mostly via the national PODS representatives about when my POD would arrived again. You aren't allowed to call the local phone number - note the 888 listed as their phone #. 
When my POD arrived it was locked. Since PODS picked up my belongings from a storage unit in Philly (I was in CO), I thought one of the companies would have the key. NOPE. Had to break into my own POD.  
Movers had to be reschedule throughout the day because I kept being lied to re the second delivery time... And because of the delays, I had to pay my movers (who were excellent) more than double the original amount because they had to come back on another day to put together my bed, kitchen table, etc. 
SO POD RECAP: Be prepared for legalese re EVERYTHING and extra charges that they eventually give you back... Ex: Even if you give your POD back on time, they charge a fee (just in case you don't?!?!?).  What a nightmare.  I will never work with this company again.  While the local aspect of the company is mainly at fault, I can't give thousands to a company that treats their customers via the national call line as this company did.  It is atrocious.

      
      
      
 9 years ago (25-02-2017)

Wow, PODS is the best way to move your stuff. I moved from CA to CO and we had the best experience with our PODS.  We loaded it in CA and had to wait over a month before we could move, and discovered we had packed a safety deposit box key.  But PODS was able to give us access to our container at their storage facility so we could retrieve the key and close the safety deposit box without a replacement key cost.  Once we had completed the purchase of  our home in CO the container was shipped and  delivered on the day we requested.  I recommend PODS to everyone who is moving. Thanks PODS

 9 years ago (14-10-2016)

This company has been a complete and total nightmare

1)  Ordered 12 blankets with the POD.  Blankets were not in POD when delivered, customer service not kind or sympathetic at all.  Had to rush to Uhaul before they closed to buy what I needed.
2) Scheduled, then had to cancel a redelivery due to change in plans.  Received a receipt of the canceled redelivery, so figured I Was all good.  FALSE.  Get a call that a driver has my POD at the address I don't live at, and had canceled living at, wanting to know where to drop off the POD.  Thank god I got the call and kept the driver from dropping the POD off.  
3) I called later that day to confirm my POD made it safely back to storage despite this unscheduled "joy ride" they took it on.  Was told they could not confirm that for me.  Incredibly stressful not knowing if all my worldly possessions are safe, where they are, etc.
4) Finally get my house squared away and excitedly schedule my redelivery.  Receive confirmation, so I go ahead and take the day off of work, schedule movers, etc.  
5) The day before moving day arrives, so I call the hot line to see what time my POD is going to be delivered.  No time available.  Call customer service.  Am told there was a glitch in the system and my order never made it to the scheduler, so my things are not going to be delivered.  The best they could do was three days later.  They had no remorse, didn't care, no offer of money back or help.  Had to scramble to cancel the movers, and reschedule them to Monday (the next available day, and was told it was scheduled by PODS customer service).
6) Sunday rolls around (today), so I call the hot line to see what time my POD will be delivered Monday (tomorrow).  Surprise, surprise, there is no time available.  So they didn't schedule my POD.
7) At this point, I have been put through so much stress and anxiety with this company.   All my worldly possessions have been taken on a joy ride, and are now being held hostage.   I just want my stuff back.  Please.  Just give me my stuff back so I can live in my home.

      
      
      
 9 years ago (29-08-2016)

Moved from the Northeast to Erie, Colorado.  PODS was the easiest way for us to move.  I wanted to be in control of my belongings.  The move went very well, and PODS was always on time.  My two containers arrived on schedule.  I have no complaints with any part of my experience.  I would recommend.

 9 years ago (10-10-2016)

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