Popeyes Louisiana Kitchen

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."

Address: 4103 First Missouri Credit Union Dr , St. Louis 63129, MO, US

Phone: (314) 416-9464

State: MO

City: St. Louis

Zip Code: 63129

Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-00:00
Saturday: 10:00-00:00
Sunday: 10:00-22:00

Update Info

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Reviews

Ordered the classic chicken sandwich.  Received a disgusting mayo sandwich.  It was such a turn off opening the bun up to this.  I informed the manager.  He said the girl is new and he will have to tell her not to put so much on.  You think?  No apology.  No, can I make you a fresh one.   Nothing.  This "new" person doesn't care about her job.  To put this amount of mayo where you can't see the chicken tells you what she thinks of her job.  Seriously get better management that cares about their team making quality food.  Franchise management needs to figure this place out.  Would never have this experience at Chick-fil-A.  And to think these kids now want tips and 15/hr. wages!  If you happen to order from this location, get mayo on the side.  I'll never go back here.

This place is terrible.  Dining room is always closed when they're short on employees.  Hire more mature people instead of young kids horse playing and talking behind the counter.  Managers are unfriendly and unprofessional.  A few of them have very bad attitudes and snotty.  The area manager really need to retrain these employees.  Drive thru is terrible also.  People are waiting on food 20-45 minutes, then they screw up orders.  Never apologize or say thank you to customers. This restaurant has fallen off in the last 18 months. District manager where are you ????

I ordered a 12 piece meal and a chicken sandwich meal. I paid almost $50.00. They told me to go to the wait area and they would be out in a minute with my food. I waited over 30 minutes for my food, so I went to the window and asked where my food was and that I had been waiting for over 30 mins and she said we are short staffed and to go back to my car! No I’m sorry, no let me make it right. I’m still waiting and they are still taking orders and not bringing my items out. Dozens of people have come and gone and my food still has not been brought out. Customer service is dead. I will never come back to this location.

Dining room closed again for lunch. Staff had the personality of a rock, drive thru backed up around building. Still not as bad as Telegraph location but quickly getting there. The days of this place being our go to place for lunch are long gone, what a shame.Food: 5/5

Was the first time I have ever been to Popeyes chicken. Was pleasantly surprised with the tasty chicken. The staff was friendly and quick. Will try them again when I'm in the area.Food: 5/5

Couldn't get anyone to help me. Not even acknowledge me. The girl working the counter was slower than molasses. When I got my food *doordash order* it was the LONGEST wait ever and I wad visibly frustrated and I just grabbed the bag and left and they were talking about my attitude as I walked out and I turned around and said excuse me? Horrible customer service. Slow as can be. The guy who seemed to be the manager was the only one who even answered any questions and made sure I had the drink for the customer. I am now late getting another order out. If you want slow service and mouthy girls serving you this is the place!

Always so slow, drive through is always slammed pack, and for some reason the dinning area is always closed. You would think a company's would try maximizing its income.  But if they want people to drive off because of the things listed,  we'll they are doing a good job.

Great food!  POORLY MANAGED. The dining room is ALWAYS closed.  Meaning if you want to eat here you must go through the drive thru.  After waiting 15 minutes to just to get to order ...they tell you it will be about a 20 minute wait before your order will be ready. Fast food?  When you finally get to the window..they tell you 7 more minutes, can you pull ahead ..Car after car pulls out of line.  If i were the franchise owner i would be really upset on how many people that i see leave here, before they even get the chance to order. Money that this franchise owner misses out on. Maybe they dont even care.‍  I have seen this literally any time I've tried to buy food from here. Avoid this place, unless you have a solid 20-40 minutes of your life to invest.

We usually use the drive-thru the food is always good  & delicious service is always fast and the people are very friendlyFood: 5/5

Went and spent $53.08 The wings wasn't even whole wings biscuits were burnt a wings were burnt what there was of them anyway shrimp burnt and they didn't care called and nothing happened oh will give you your money back on your wings and biscuits takes too much gas to get there from where we live and they wasn't very nice

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Popeyes Louisiana Kitchen

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