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Reviews, get directions and contact details for Potomac Dental Center: Bernardes Elenir DDS

Address: 11404 Old Georgetown Rd # 201, Rockville, MD 20852, USA
Phone: (301) 881-5020
State: Maryland
City: Rockville
Zip Code: 20852


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 7:00 AM – 2:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed


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Reviews
The staff here is very nice, but the dentist is pretty rough with her dental work (and I am not generally too sensitive to that sort of thing). My mouth would ache for days, sometimes weeks after my appointments with her so I decided to go elsewhere. I called three times to request my dental records (one time of which the dentist took the phone demanding to know why I changed dentists). Sixth months later, as far as I know my new dentist has still yet to get my records. Guess I shouldn't hold my breath.
8 years ago (25-06-2017)
Find another dentist - the one that cares about his/her patient. Dr Bernardes refused to see me and cancelled my appointment because I requested an estimate for the dental work in writing instead of a verbal quote. I had an oral surgery scheduled to take place 3 days after the scheduled visit with Dr. Bernardes. Since she refused to see me I had to postpone my surgery. As a cancer patient I had to stop my cancer treatment in order to have the surgery. The delay in surgery caused by Dr. Bernardes has put my health at risk. This behavior is highly unethical and I intend to contact the American Dental Association as well as the Maryland Office of Consumer Protection to report this incident.
10 years ago (13-04-2015)
Terrible experience.
8 years ago (13-11-2017)
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