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Reviews, get directions and contact details for Preferred Automotive

Preferred Automotive

About

Automotive Services and Repair

Story

Preferred Automotive has earned the best reputation for auto repair in the Rockville, Bethesda, Potomac, Gaithersburg, Garrett Park, and greater Washington area by caring about the customer first (We were awarded an "ANGIE'S LIST SUPER SERVICE AWARD"). This may seem obvious, but in this day and age it is less common. We have always done the right thing (whatever that may cost us) and put integrity and honesty first. We have been fortunate to be recognized for 18 years by Washington Consumers Checkbook and Washingtonian Magazine. Carquest Autoparts nominated Preferred Automotive as the best shop in America 6 years running, for doing the job right the first time with accuracy, honesty, and unparalleled customer satisfaction.

We have the ability to handle everything from oil changes to tune-ups, tire rotations to four-wheel alignments, engine & transmission overhauls to complete replacements. We have a state of the art facility on and off line to support the latest problems with cars, trucks, and SUVs of all types including hybrids. With employees that attend ongoing training on a regular basis, and a staff that has been with us for an average of over 20 years, we feel that if we take care of our employees, our customers will receive the benefit in the end.

Since the day we opened our doors, we have made it a primary goal to build trust and long-standing relationships with our customers. We encourage you to find us on Google, Yelp, and other review sites to see what your neighbors are saying about our quality work and service! We have provided our customers with expert vehicle repairs at reasonable prices since 1990. We are committed to customer satisfaction, quality, and accuracy. In just one visit to our shop, you will see why so many loyal customers have trusted our team for all their auto repair and maintenance needs for 10-20+ years! Call us today for all your auto repair needs at (301) 881-8530!

Address: 12356 Wilkins Ave, Rockville, MD 20852, USA
Phone: (301) 881-8530
moc.nsm@evitomotuaderreferp
State: Maryland
City: Rockville
Zip Code: 20852


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I had a “new vehicle inspection” done there and was very pleased. Gary and the guys were knowledgeable and they didn’t keep me waiting. The price was very reasonable too. Based on my experience there, I’ll use Preferred in the future.
7 years ago (29-01-2018)
I've worked on my own cars - and though I'm no pro, I know a little bit about what I'm talking about. I also know a bit about mechanics, and how hard it is to find trustworthy people who do great work. I've seen all types. The people at Preferred are exceptionally professional, polished, clean, and, yes - they really, *really* know what they are talking about. They are respectful, educated, capable people; I rarely say this, but I'm completely impressed with the service I have received from these guys. They truly care about their reputation, and they truly care about your car. Highly highly recommend Preferred.
8 years ago (02-10-2017)
I dropped my car off for a routine oil and filter change, as well as a quick look-over of my vehicle to see what else it needed. The guys of at Preferred Auto gave me a list of things that needed to be done, and a timeframe of when as well so I can easily prioritize my next steps. They weren't pushy and understood that sometimes there are things that need to be saved up for. I am very fortunate to now be in contact with this group of Automotive specialists and will take my business there in the future. Ask for Gary, he's a very honest and hard-working guy who takes pride in listening to and helping his customers get their cars back on the road.
8 years ago (06-11-2017)
Preferred Automotive always does a great job! I went to get some light bulbs changed which is more complicated these days. Preferred was able to save me some money by not taking my bumper apart.
7 years ago (31-01-2018)
I contacted Preferred to help diagnose a check engine light issue with my Ford Crown Victoria. I spoke to Gary and he told me to bring the vehicle in as soon as possible. Gary is great to deal with. The problem was quickly identified and he recommended what needed to be done to resolve the issue. The customer service and quality work are outstanding. Don't waste your time looking for any place else to have your car worked on - Gary and his team at Preferred Automotive are by far the best auto repair shop in the area.
8 years ago (07-09-2017)
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