Prime Car Wash

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Address: 9805 N Michigan Rd, Carmel, IN 46032, USA

Phone: (317) 591-9385

Website

State: Indiana

City: Carmel

Zip Code: 46032

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews

Upon leaving Prime Auto I noticed a buzzing sound occurring in my truck.  I had mentioned something to my detailer (and young man with braces).  He immediately did the right thing and got a manager.  He brought over the GM Victor to come inspect the truck.  After a few minutes of inspecting the truck he called over Dillon.  Dillon did his best to look into what would be causing the issue.  He eventually found the sound was coming from my turn signal relay.  

At this moment I do not know how this relay switch has became broken.  I am going into ford dealership tomorrow to discuss potential reasons for HOW and WHY this relay switch is making this continuous buzzing sound.  As it stands I was forced to leave your facility with an unsafe vehicle because I am unable to use the turn signals.  This is a potential liability on your part because when I arrived into your facility my truck's turn signals were working and when I left they were not functional.  

What most disappointing is when I asked Dillon if he was the GM he said no.  He handed me Patrick Daugherty's business card.  My question is with a potential liability issue and safety issue - why wouldn't the GM of this facility handle this matter directly?  Rather than forcing a lower leveled employee to handle this.  

In return I am now having to pay for a potential $500.00 repair cost to my vehicle that happened while in their care.

I would not recommend this place to anyone further.

 7 years ago (25-02-2018)

Just save your money. I sprung for the Elite wash because at 8.5 months pregnant I wanted my car to be ready to bring home baby #2. This was supposed to include wipe down of the leather.....it obviously didn't. Upon first inspection I thought it was fine and went back to work, but sitting in the parking lot I saw goldfish in the backseat crack from the drivers seat! I went to clean that up and then saw the seats still had residue on them. I keep car cleaning wipes in my car and as you can see from the photos this was my cleaning AFTER they did. Unacceptable for a $40 car wash. I should have just done it myself and saved the money.

 7 years ago (10-01-2018)

The outside of my car was fairly clean, though my rims weren't touched. The inside showed numerous places where dust was left and where the seats were not wiped down, even though I paid extra for the detailing.

 7 years ago (04-03-2018)

My husband got his car wash once and they continued to charge his card $69 over and over 7 times for a total of $483. I wonder how many other people have been charged fraudulently? If so, call manager, Cameron, for a refund. 🤑

 7 years ago (30-01-2018)

The exterior wash is comparable to what you would get at any other competitor, just a little more expensive. I have a toddler and 3 dogs, so I sprang for the extra interior cleaning. Apparently this means a quick swipe with a shop vac and a spritz of Armorall on the dash. I understand that smashed cereal and pet fur are difficult to vacuum, but I seriously could’ve done a better job at home with my cheap hand vac. The center consol and most of the interior surfaces, save for the steering wheel and very top of the dash, still had a layer of dust and dirt, and had obviously not been touched at all. To top it off, I just got home and discovered the window tint on the passenger side window is severely bubbled and wrinkled. I can’t even imagine how they managed to accomplish this, but I know it wasn’t like that before I got there.  I should also add that while waiting I overheard another customer complaining because they had somehow managed to lose his floor mats! My overall impression of the services provided is that they are unprofessional, unorganized, and irresponsible.

 7 years ago (16-02-2018)

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Prime Car Wash

Reviews, get directions and contact details for Prime Car Wash

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