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Psychiatric Associates of Iowa City

  1. Longfellow
  2. Iowa Health
  3. Iowa City Health

Reviews, get directions and contact details for Psychiatric Associates of Iowa City

About

Compassionate, Comprehensive Care from Professionals You Trust

Story

Our team of board-certified psychiatrists, psychologists and counselors provide comprehensive services for children, adolescents and adults. Let us help! We are dedicated to meeting your mental healthcare needs with uncompromising discretion, service and excellence in every aspect of your experience with us.

Address: 201, 673 Westbury Drive, Iowa City, IA 52245, USA
Phone: (319) 356-6352
State: Iowa
Zip Code: 52245


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Reviews
Psychiatric Associates seems great upfront, but they screw you over as hard as they can. I went in for ADD testing, was told it was going to be relatively cheap, and then once I was done they told me it cost 3x more than I was originally told, and then had the audacity to tell me that they never told me the initial price. Then, I requested the notes from the consultation to be released to me, and they have been completely unresponsive and not giving me what I'm asking for. They keep coming up with excuses. Do not go to Psychiatric Associates. Absolutely disgusted with my experience here.
8 years ago (16-03-2017)
My Dr was great. The office is nice (although it made me slightly uncomfortable for some reason). They have coffee and it looks very professional. It may just be my bad experience, so try if you want. Anyway, my negative experience that had me switch to another practice was that I gave this place 5 tries. 2 out of those 5 times, I entered, walked to the desk, told my name and who I was there to see. They told me they had no record of an appointment for me. I asked if I was scheduled for any time that week (thinking I'd put the wrong date in my phone when scheduling). Nope! I wasn't scheduled at all. The first time I thought, oh well maybe I made a mistake. They told me my Dr had a cancellation and could see me soon anyway, so I waited and got in after about 30 minutes. This place has you pay like $50-100 if you miss an appointment, which I never have, but yet they can't get my appointment right? What if they put me in the wrong day and I get fined for it? They didn't seem to believe that it was their mistake this time, so how do I know if they would forgo the fine if they scheduled me at some random time and then I missed it. I was thinking, "That's kind of a scary thought." This last time I went in and the same thing happened. No record of an appointment at all. I'm normally very forgiving on these things. However, this was the second time I'd taken time out of my day to come to my appointment, only to not have an appointment actually scheduled. They offered to get me in to see my Dr in 2 hrs, but I just couldn't believe this happened again, and figured it wasn't worth it. So I asked for the slip to transfer my records to another Dr. So that was my bad experience. Would not go back. Would not recommend. Feel free to try for yourself though. Both times this happened I believe I had called on the phone to schedule, rather than doing it at the desk when I left. So it could just be an issue with that method getting recorded.
8 years ago (01-02-2017)
Every single member of the staff is wonderful. The environment is not at all like a hospital--the waiting area is modern but warm, they have a wide variety of free beverages (in the form of those single-serve cups you pop into the machine), never once has the office staff harassed or shamed me about my bill (or my arriving strangely early). They had all learned my name or at very least who I was seeing by my third visit. As for the actual appointment--they are always prompt, considerate and prepared. I see Ann monthly and she always remembers anecdotes I've shared before. Ann is not a therapist; her job is to know my symptoms and treat them--she likes to know her patients and treat us! I've also seen Dana (although briefly due to schedule issues) and she was wonderful. She spent way longer talking with me than she needed to and, again, that's not her job. These doctors go above and beyond. I have to share that, as a college student, I was initially off put by the idea of seeing a therapist who was enthusiastic about art therapy and who frequently worked with children. Gave it a try and by my third visit with Penny I felt so understood that when something significant happened in my life my first thought was "I can't wait to tell Penny!!" Whomever you are and whatever problems you may be dealing with, this is the place for you. (Especially in this area, considering that they provide all services with ten times the skill and half the price of other area centers.)
10 years ago (01-09-2015)
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