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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1616 Seminole Trail, Charlottesville, VA 22901, USA
Phone: (434) 326-0235
State: Virginia
Zip Code: 22901


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Reviews
The women that work here are great. Jessica is very knowledgeable and easy to work with, Janee is great. Great customer service skills with the both of them. Everything was explained to me and all my questions were answered. I recommend that more people rent from this public storage. 5 stars all the way around to a clean and organized. Thank you for helping me and my family have a safe clean place to store our belongings.
8 years ago (23-06-2017)
Have always had great experiences with this storage space. The price is fair, the facilities are clean, and Jessica is always happy to resolve any issues thst may come up. Would reccommend this space to anyone in Charlottesville who needs extra storage.
8 years ago (06-10-2017)
Jessica was very professional and knowledgeable. I am glad to see that customer service exists in the storage industry. I needed a unit quick fast and in a hurry and I am glad that when I arrived on the property that Jessica was pleasant and helped me with what I needed. If you need a unit this is the place to come. If I could give more then 5 stars I would. Excellent place
8 years ago (20-05-2017)
Suzanne provided excellent information and told me everything I needed to know before I made the decision to choose this Public storage for my household belongings I was moving coast to coast. The feeling of trust and support I felt with her was also matched by Jessica when I met her the day the moving truck arrived. The customer service I experienced with both of them was clearly 5 stars. And then, when I realized I lost an earring somewhere on the property during the move in time--I called Suzanne to ask if they had happened to find it. They didn't have it BUT Jessica went out to search for it and found it! Really--they both went the extra mile. Thank you!
9 years ago (12-12-2016)
Jessica and Suzanne gave me great customer service. They explained everything in great detail. Would definitely recommend.
8 years ago (21-03-2017)
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