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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 5010 Jimmy Carter Blvd, Norcross, GA 30093, USA
Phone: (678) 942-6393
State: Georgia
Zip Code: 30093


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Reviews
Great location. Store manager, Twanna, was excellent. Moving-in process was smooth and thorough. She was very efficient, patient, and professional. I recommend this location.
8 years ago (01-11-2017)
I was charged a full month's rent when I came back on the first of the month for one last load to empty my unit. I was not warned when I called to close the account that this would be done. I was out by October 1st, a Sunday and a day when the office is closed, at 9:15 am. No prorate, no conversation. Also, I called multiple times to get this resolved, no answer. When I walked in to get it resolved, I waited 45 minutes. Terrible experience; will not do this again!
8 years ago (03-11-2017)
Maya have great customer service I stop by often and she always help me out Thanks for all your hard work and great customer service
8 years ago (31-07-2017)
I just rented a space @ this location and I love the customer service. The young lady named Iris was so nice, very informative and knowledgeable of the information given. She was very sweet and helpful. The space is clean easy access and looks very safe. Definitely would recommend renting a space @ this location.
8 years ago (18-03-2017)
Called the 800 number (National office) on a Friday to get a unit for the next day. Dan at the National office told me that there was a unit available. When I got there, Maya took the time to ask the correct questions about the amount of rooms & stuff I have and then more importantly LISTENED to what I said. Maya was very helpful. Turned out that there was no unit large enough for my stuff at her location so she looked for vacancies at nearby facilities. Maya was extremely pleasant and very helpful. Even though I didn't rent from Maya, I couldn't have asked for a more satisfactory customer experience. Tawana was also very friendly.
9 years ago (17-11-2016)
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