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U-Haul Moving & Storage at Jimmy Carter Blvd

  1. Gwinnett Village
  2. Norcross Storage

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 5365 Jimmy Carter Blvd, Norcross, GA 30093, USA
Phone: (770) 447-5017
moc.luahu@lridbbf760368
State: Georgia
Zip Code: 30093


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Reviews
I waited 35 minutes to check a truck out and had an appointment. No one else was in the store at the time. They are extremely slow. Once the lady pulled my truck to the front; she then stated she needed to find another because that truck was filthy. Once she located another truck she needed to go back in the store and printout another sheet to document where the fuel level was on the new truck. I’m a pretty patient person but this location is ridiculous. Not to mention I returned the truck on time and just received an email today stating I did not return their dolly. Like hell I didn’t! 🙄🙄🙄
9 years ago (13-10-2017)
This U-Haul location is fantastic! The staff went out of their way to help us when we were on a time crunch to get a trailer and go. Everyone was so pleasant, especially Cindy!
9 years ago (15-10-2017)
Their is this one white woman that works there, she is beyond rude. Because my husband and I didn't know that you can't have access after 7pm to your storage unit, she started ranting raving about us breaking the rules. That the automatic security will kick in and if the alarm goes off the police will come out. She said I will give you 10 mins to put your stuff back in your storage unit and get out! The next day we went to drop off the rental truck, she started ranting and raving again. Said that we left the place messy. But we put everything back in our storage unit. So how can it be messy? She said I shouldn't have to clean up after you. If you weren't so rude, we would have double checked to make sure we didn't leave a mess. Everyone else that works there is very nice and plesant.
9 years ago (25-08-2017)
If a business is slow because there is a lot customers, that is acceptable. This is was not the case here. I waited about 15 minutes for propane outside, and no one came out so I went in. There was a hispanic male employee who said he would be out in a minute so I went back out. Waited about another 10 minutes and nothing happened so I went back inside. I knew he had forgotten about me because when I walked back inside he asked again what I needed. Again he said hed be out right away, but a new customer came in he proceeded to help them instead. After about 20min the manager finished helping another customer out, and helped me instead. I ended up waiting here almost 1hr for supposed quick service propane.
9 years ago (22-08-2017)
Great customer service. Very polite and professional and accomodating. They review and correct whatever you need.
9 years ago (31-08-2017)
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