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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1755 Indian Trail Lilburn Rd NW, Norcross, GA 30093, USA
Phone: (678) 942-6422
State: Georgia
Zip Code: 30093


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Reviews
I came to the store to get merchandise a few days ago for my girlfriend and I to move in. Ariana & Darlene provided me with excellent customer service. They saved me form paying for items that we absolutely did not need. I recommend this facility for anyone that needs a storage. They’ll save you time and money.
8 years ago (17-10-2017)
This is a fantastic Public Storage. Top notch units and fantastic staff. Darlene and Lisa both assisted me (with my many questions) and were extremely professional and helpful. Highly recommend using this location. I'd give six stars if I could!
8 years ago (15-09-2017)
If there was a way to give 6 stars I would. I am a stickler for great customer service and I cannot say enough about the employees like Darlene and Vanessa (and of course the owner Richard) here! We're renting a large unit for virtually all of our belongings for a year, so having a high level of comfort is extremely important to us. The staff and owner are extremely professional, helpful, kind, and go ABOVE and BEYOND. Not only did they make special accommodations before we moved in, but the day of the move was very stressful and Vanessa arranged a back up unit (without us even having to ask) when she noticed that everything might not fit in our unit. I received a follow up satisfaction call days later too. NOT TO MENTION that we have items shift in the unit that prevented us from opening the door --- and while my husband and I tried everything to get in, we were convinced we'd have to pay $1000+ to have the door removed. EXECPT the owner (Richard) made a special trip to the unit without us even asking and HE GOT IT OPENED and saved the day. Talk about going above and beyond! Never thought I could say this, but I absolutely love this Public Storage!!!!!
8 years ago (15-06-2017)
Mary and Darlene were amazing! Mary was very helpful when the unit I reserved online did not fit our needs. She found a bigger unit and handled all the changes.
8 years ago (02-09-2017)
Great customer service.. This was my first time ever renting a storage unit and the manager Lisa made it a very easy and pleasant experience.
8 years ago (28-08-2017)
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