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Quality Inn & Suites

  1. Pennsylvania
  2. Ivyland Lodging

Reviews, get directions and contact details for Quality Inn & Suites

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A Bensalem hotel minutes from Parx Casino & Sesame Place

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A Bensalem hotel minutes from Parx Casino & Sesame Place

Address: 3671 Street Rd, Bensalem, PA 19020, USA
Phone: (215) 245-0111
State: Pennsylvania
Zip Code: 19020


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Reviews
I checked into this hotel for the New Year's with me and my friends and the first room that they put us in it was nasty the bathroom was dirty the couch had three different legs on it. And then they put us in another suites. we had to go in there with our Clorox bleach wipes that we had in our car and take it in there and wipe the room down from the microwave to the bed frames of the bed. So damn trifling dirty, nasty, and disgusting and we had to ask for batteries for the remote control for the TV. we had to ask for toilet tissue so we can go to the bathroom and we also needed soap in the bathroom. then they sent someone upstairs to clean the room after me and my friends cleaned the room and the lady didn't mop the floor . You would not believe but she had a rag or washcloth to wipe the floor and mop the floor right in front of our face with the rag, it was trifling. And then we open the sofa bed to go to bed and it look like it has not been checked in months. it was bed bug eggs on the blanket and all kinds of stains on the blanket. we called another hotel that night for another room for the next morning. Thank God a room was available for us, so we left the hotel without taking a shower and it was so disgusting. if you are reading this today 12/31/2017, Please believe it , this is not Ripley's Believe It or Not. For Real if you're looking for a hotel please sir and ma'am business corporate office do not do not go to Quality Inn and Suites on Street Road in Bensalem. So damn disgusting disgusting disgusting if I could give them a zero it would be a triple zero.
7 years ago (01-01-2018)
Well I have been staying here for a while and I’m just gonna go out on this “ YOU GET WHAT YOU PAY FOR” not only are all the other reviews CORRECT but it’s definitely sad they are apart of the choice rewards program and it’s not really much of a reward to stay here. Some areas of the rooms ( I have stayed in at lease 5 different rooms here ) haven’t been touched in a long time . The sheets all have stains . They won’t change the bed unless u watch them do it and Some tubs have bath mats that are EXTREMELY moldy underneath. So if ur room had a bath mat ask them to change rooms Immediately. The maids do a poor job of cleaning and then harass you to do do it anyway. The front desk concierge staff are very polite tho .
7 years ago (05-01-2018)
My husband and I had to stay in this hotel for a job we are doing in Philadelphia. We travel all over the country and typically stay in choice hotels. When I tell you this is literally the worst hotel I've been to, it's an understatement. My husband has a service dog. As many of you know, service dogs are protected under the Americans with disabilities act, and people with service animals are not to be discriminated against in any hotel, housing, etc. We always tell the hotels we have a service animal and have never had an issue until we get here. The man at the front desk told us there were no pets allowed, and I explained that his service dog is not a pet and it is illegal to refuse us a room. Then he says that dogs leave an odor that will never go away and he can't allow it. First of all, clearly your people aren't really cleaning the rooms if that's the case. So I tell him that I will call my lawyer if he's going to discriminate against my husband. Then he decides to cooperate but even still every time we came down stairs he shot us dirty looks and spoke in whatever language he speaks. Not only do we have to go through all this trouble, but the room is DISGUSTING. THERE'S HAIR ALL OVER THE BATHROOM AND STAINS ON THE SHEETS. I could go on and on for days but I have called their corporate and told them and they were mortified. Will be in contact with a lawyer.
7 years ago (19-11-2017)
My stay at this place was horrific! DO NOT STAY HERE!! My friends and I stayed here last night and it was absolutely a disaster. We actually had a two night reservation, we could stay the second night because the suite we had was filthy! We requested another room it was so dirty. The second room was worse! No batteries in the tv remote, there was ice frozen over in the frig, we could barely close it, about a half an inch of dust on the head boards, microwave was NASTY inside and out... but the most horrific was when we decided to leave the room to get away from the horror, upon returning we pulled the sofa bed out... the linen was stained, dusty and looked like there were droppings!! Needless to say we were outta there. We were lucky to get another room at another hotel at such short notice. PLEASE DO NOT GO THERE!!! PLEASE!!!! NO STARS FOR YOU!!
7 years ago (01-01-2018)
Maids need to clean better. Major mold in bathroom. hair in tub dirty floor. But they are very sweet couple. Stay here often for travel with work n hubby... not home but close enough
7 years ago (31-10-2017)
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