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Reviews, get directions and contact details for Rack Room Shoes

Story

With everything from kids shoes to sneakers in categories from casual to dress, shop Rack Room Shoes for a quality assortment of top shoe brands in a store with buys for the whole family!

Address: 21407 Nebraska Crossing Dr, Gretna, NE 68028, USA
Phone: (402) 332-5467
State: Nebraska
City: Gretna
Zip Code: 68028


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
This saga began in late November, ordered boots for my young daughter for Christmas as they were not available in the store. They ordered the wrong size, took them back re-ordered, they came again the wrong size. Customer Service now tells me I have to go back for a third time to reconcile this with the store that two times previous ordered the wrong size. There was zero effort made by Rack Room Shoes to reconcile this issue, it’s all left to the customer. I will make my third trip to this store which is not exactly convenient. I work in a service related business, and I’ve never written a bad review regarding anything, except this! From now on it’s DSW for me.
7 years ago (06-01-2018)
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