Ramsey Motors & Auto Care

Reviews, get directions and contact details for Ramsey Motors & Auto Care

About

Used Car Sale & Auto Repair

Address: 5900 S 27th St, Milwaukee, WI 53221, USA

Phone: (414) 281-5820

Website

State: Wisconsin

City: Milwaukee

Zip Code: 53221

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

My husband and I had one of the best car shopping experiences ever! They do a thorough check over of their vehicles and fix what needs to be fixed before they sell them. My husband was very impressed! I have no complaints at all. The guys were awesome!  I will go back to buy my car there. They have all sorts of vehicles on their lot, will be hard to decide!

 7 years ago (04-03-2018)

I came to this “dealership” looking to buy a new van. The add said it had low miles and in great shape. Once I got there, I had to go searching for someone to help me. Upon test driving the van, I noticed a bad shaking when accelerating. I brought it back and asked what was going on with it. They said it was a tire with low air pressure. After inflating the tire, I test drove it again, to have the same problem. After returning to the dealership and letting them know the issue was still there, I had to diagnose part of the problem being bad motor mounts, which they denied until I showed them. I was promised they would repair the shaking problem if I bought the vehicle.  They repaired the problem the next day. While I was pulling out of the lot, I noticed the A/C wasn’t blowing cold air, which was working fine when I left the car for the repair. It turned out to be a faulty compressor. They wanted me to pay for the complete repair, labor and parts. I refused to and eventually found myself having to agree to pay $200 in order to save myself from paying the full amount elsewhere. At this point, it had only been 2 days since I purchased the vehicle. I also noticed what sounded like a small exhaust leak while they had it on the lift. I asked them to verify but they denied anything being wrong with the exhaust system. I also noticed they shaking had subsided, but was still present. They also denied feeling it on the test drive and refused to do any further work on the van. I left and decided to not return to cut my loses. A few weeks after leaving the shop the last time, the shaking got even worse. I took it to the Honda dealership, which diagnosed the issue being bent axles. That was a $1000 repair. Shortly after that, the sound from the exhaust got louder. I took it in to another shop to get it diagnosed and was told the catalytic converter had a hole in it. That was another $500 repair. And finally, to top it all off, the rear sliding door stopped working over night. A few hours later, I smelled plastic burning and saw smoke coming out of the van. When I ran outside, the inside panel of the van was on fire. Now I have a van that can’t be driven thanks to a burned interior and wiring. This “establishment” will never get my business again and I will be sure to advise everyone I know about them. They didn’t mind taking my $7000 check for a vehicle they know needed work. They will lie and deny about as much as they can in order to get your money. Once you sign the paperwork, you’re SOL. NEMIR and his bald mechanic are up to no good. You’re way better off visiting one of the many dealerships and auto shops within a mile of this place.

 7 years ago (15-02-2018)

First we want to say happy Thanksgiving to everyone, we want to thank you Ramsey motors and auto care for the great experience that we had in buying a truck from you on November 22, 2017. We would like to thank you for the conflict resolution that we work through with the miscommunication about the first truck, you showed us such great professionalism and customer service in your public relations skills, and we want to let everyone know that Ramsey motors and auto care, is one of the best places to buy a used vehicle from, so please patronize them in buying a used vehicle. Thank you and God bless you always. The Richards

 8 years ago (23-11-2017)

We found a used car on their website, traded in our old car, bought the newer car on a Saturday.  Arriving home realized horn was not working, they fixed it free the following Monday.  They were all very professional, friendly, and helpful.  We will return to them in the future -- give business to our local businesses.

 7 years ago (08-01-2018)

I bought my car in 2014 from here. The following week to following years, i had to participate in so much maintence due to wears. My car required so much attention. When I asked if the car has any history of accident or damage, workers told me no. They said the car was good; everything was perfect, no history of accident. This year I decided to trade my car in for a newer car. The car that I've been driving for over 3 years has a salvage title. My trade in was so horrible. Such lies are told just to sell a car here. Such false advertisements and poor customer service.

 8 years ago (19-08-2017)

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Ramsey Motors & Auto Care

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