Reading Hospital - Tower Health

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Address: 420 S 5th Ave, West Reading, PA 19611, USA

Phone: (484) 628-8000

Website

State: Pennsylvania

City: West Reading

Zip Code: 19611

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

This hospital is very clean and upbeat. Having to go through security and get a badge is a little time consuming especially if they are busy.  But if it helps keep our loved ones safe that’s a good thing.  The nurses are very caring and attentive as time and number of patients allows for. 
Emergency room visits are usually slower and often we wait for a long time. However once through the double doors, the care is excellent.

 8 years ago (28-03-2018)

@readinghospital  emergency room has got one of the worst customer care ever . I have seen nurses huddle to talk about their personal days have asked questions and gotten nothing but attitude.I don't understand how you want to be a nurse and have no proper home training .  plus the wait time 3.5 hrs in counting after waiting room.  People come to the hospital to be treated of any type of concern they have. Some fear the unknown and some are alone. People should feel safe at a hospital and not judged. By nurses who were to slow to become doctors !!!

 8 years ago (21-04-2018)

Nurses were constantly giving me an attitude over pain management, I was just trying to follow the doctor's orders! Was left with the same ice packs for 12+ hours or lack of ice packs. Developed a pressure sore on my heel! Told them my heel hurt, and they ignored it! Now I might need a serious surgery on that heel, on an already very bad leg! When they went to discharge me they wanted me to sleep on the floor for a night or go 17 steps at my home! Impossible! Facility is nice and O.R. and imaging staff was great.

 9 years ago (07-03-2018)

Treated me very well and have friendly service. They are also very clean and sanitary. Although you sometimes have to wait a while, I can not say that I didn't feel better after leaving the ER. 10/10

 9 years ago (07-03-2018)

Nothing like being made to feel like a criminal when going to visit your sick friends!  Ridiculous policy where they make you wear a name tag,that does nothing to actually add to security!  This policy assumes that people with a drivers license can't possibly do anything wrong, not to mention that once you get past the check in desk, they don't check your badge! Stupid policy all around,  go to St Joe's unless you like making your loved oneswait in line every time they come see you.

 9 years ago (17-03-2018)

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Reading Hospital - Tower Health

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