redoak Real Estate

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Address: 114 Farm to Market 2410 a, Harker Heights, TX 76548, USA

Phone: (254) 238-4607

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State: Texas

Zip Code: 76548

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Reviews

Steve and Nella helped us buy our home 5 years ago! Amazing people that make you feel like family and make the process as smooth as possible. Will use them again for our next home purchase. Thank you!

 9 years ago (05-07-2017)

We used this company for 3 years. We had our carport ruined by them not having it cleaned. Said tenet did it which is against thier own policy and could not provide the receipts. They held a 1000 dollar deposit saying the tenet a warrant officer did not leave a forwarding address. This is same tenet who supposedly cleaned the carpet no receipts again. It took over 6 months to get them to give us the deposit only after we saw the condition of our home. We paid almost 750.00 for a new front door because a tenet had the sprinkler hitting it for who knows how long. We were told of thier maitnence dept asked for the billing receipts. Oh they went there and never billed us just left. We later discovered Steve who has no idea what he is doing other than a home owner is themaintnece man. My advise go far run as a renter they enter the house with tenets not thier. Homeowner you have no idea what they are adding to your lease. I have been the happiest homeowner getting rid of these liers and thiefs. If you don't believe me ask for copies of your lease every time it's rented. Steve will cry about it but it should tell you to go with a professional company and not with someone who does not and will flip his lid if you ask questions. Ask for his maintnece records on your house. Stay away from his will pay for it and you pay us back. Your locked into his company and the loan is secured by the tenets deposit. So if you fire him you owe the tenet thier deposit plus what overage is left will be taken outa the last rent. Very gifted bullshiter he is. I'm still waiting for REAlk to proceed with the theft damages and his no damage to your house emails at the last turn over. If you are not close enough to check on your property do not trust the 6 month inspection. Ask for pictures of floors not pictures on walls that's where the cost of replacement is. Not nail holes in a wall 
Very happy that I know longer have to deal with his verbal abuse ignoring emails and his lies. 
Avoid at all cost renter or homeowner

 9 years ago (18-04-2017)

BUYER BEWARE! ZERO STARS. Read the fine print of the contract and make sure to document leasing agent's responses. Leases are very ambiguous. When I was questioning everything Steve became quite agitated and told me that they are family business and the lease was a "template" and that with military orders we wouldn't have a problem. We received orders and his story has since changed. Even though we were prorated to move in, we are being charged for a full month although were are only in the house for 10 days of our last month. He also stated that we have to leave utilities on for the full month which is not clear in the verbiage of the contract. He stated it was required by the state which I know is not accurate since this is the 3rd home we have rented in the state since 2012. The owner has been unprofessional on multiple occasions, and is NOT capable of discussing anything in disagreement.

 10 years ago (04-06-2016)

Very nice family company. Helped us find a rental that fits our needs perfectly. 

 10 years ago (05-10-2016)

I bought my Killeen, TX home through Steve and Nella in 2010.  This was my first home purchase, so they laid out what to expect and provided plenty of useful tips throughout the process.  They took me to lots of available homes to help me get an idea of what I wanted in a home.  When I finally found exactly what I was looking for Steve and Nella worked diligently on my behalf to negotiate the purchase price and help me get the best deal possible.  Overall, the experience was great and I am very happy that I had them to walk me through the process. 

Prior to leaving Texas, I decided to use Redoak Real Estate to manage my property.  Steve and Nella met with me prior to my departure to lay out what they offered with respect to property management and understand my personal expectations.  I left Texas in 2012 and have had tenants every month since then with very few issues.  Any issue that does come up is dealt with quickly by the Redoak team with open communication throughout.  

If you are looking to buy, sell, or rent a property in the Killeen or Harker Heights area, I highly recommend this company!  

 11 years ago (13-02-2016)

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