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Reviews, get directions and contact details for REI

REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 144 Glen Cove Rd, Carle Place, NY 11514, USA
Phone: (516) 873-8540
State: New York
Zip Code: 11514


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Reviews
Great bicycle service station. Competitive prices to local places such as Brands in Wantagh and very friendly staff. I brought my bike in one day last week because the hears were skipping and Teddy took his time for 15 min working on it, no charge. Prices for goods, such as kayaking and biking accessories, are pricey, but I enjoy coming to the store to get ideas and shop sales. Customer service is top notch.
8 years ago (15-06-2017)
Generally quite good with returns. They are able to pull up purchases by memebership. But in this day cashier refused to return without receipts. Eastern mountain sports or better amazon.
7 years ago (03-09-2017)
Came in to find some civilian boots for training and Trevor was more than knowledgeable and super helpful with my selection based off his experience and knowledge. Great shopping experience and great staff.
8 years ago (26-07-2017)
I took my tri bike in to have my pedal based power meter installed because I'm a member and I had a giftcard. The pedal required the mechanic to align it using stickers provided by the power meter company. He installed the pedals but told me that he thinks I bought a faulty unit because all of the power meters he put on went on the right side and mine was on the left. When I went home, I looked it up and almost every one sided power meters go on the left (like mine). He also didn't install them using the proper instructions because he left incompatible spacers in. On top of all of this, he didn't give me back my original pedals and cadence sensor back. To be fair, I didn't realize until I got home. When I gave them a call, he shipped them out right after. TLDR: if you have a race oriented road bike, I would bring it to a local bike shop before bringing it in to REI
8 years ago (07-08-2017)
Good ole rei. Good customer service and knowledgable staff
8 years ago (02-08-2017)
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