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Rent-A-Center

  1. California
  2. Vista Furniture Store
  3. Chula Vista Electronics Store

Reviews, get directions and contact details for Rent-A-Center

Rent-A-Center

Story

At the Chula Vista Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! Rent-A-Center provides you with brand-name furniture, appliances, computers, smartphones, and electronics you need at a price you can easily afford.

Address: 1090 3rd Ave ste 13-16, Chula Vista, CA 91911, USA
Phone: (619) 407-4005
State: California
Zip Code: 91911


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Reviews
TOOK 3 PHONES JUST TO GET IT RIGHT. SMH... Management overall was very kind, patient, and professional. However their IT support and Personnel in charge of inspecting returned phones lacked the skills to provide standard service and support to their phones and for their customers: My wife and I came to the Chula Vista store at 1090 3rd Avenue, Chula Vista, CA to temporarily get an S8 phone to use while our service provider was delivering us a replacement phone that was out of stock. We specifically asked for a phone that was either brand new, or wiped completely clean via a proper factory reset. As we are aware that previous users often times physically damage the phones, or install their own software and other programs while in use.  NOTE, there is a return policy clearly written in the contract for devices that customers are not satisfied with. Which the manager also brought to our attention. But sure enough, we had to return phone#1 (a Samsung Galaxy S7) to the store. Because there was an unusually thick screen protector applied the phone. After taking a good look, we noticed a small crack on the bottom right side of the phone, which seemed to be growing. It looked as though the screen protector was put in place as a "Band-Aid" to hopefully slow down the progress of the crack while concealing it?? Which is why we returned that phone. Phone #2 (also a Samsung Galaxy S7) was also returned to the store. Because it had a "customized OS installation" by its previous user that was not only abnormal and unusable. But it  wouldn't go away even after we try to do a factory reset ourselves... This factory reset was supposed to be properly done via the IT department in the store before being given to any customers. Although the manager said this was done when I brought this to het attention. She clearly did not know the depth of this customized installation by the previous owner... It wasn't until we received phone#3 (by LG) that things were finally done right. Because it was brand new, and straight out of the box. But by this time, our service provider had our replacement phone mailed to us a day our two later. So we returned the phone as well, and was kindly told that there would be no charge because of the inconveniencess regarding the written return policy for unsatisfied customers, as mentioned above.
8 years ago (15-07-2017)
I'm still waiting for my remote control sony.the lady great help.she is awesome. Great girl.
8 years ago (20-02-2017)
Customer Service is on point...they treat their customers with respect, they communicate with with respect, and they are understanding if the customer falls
8 years ago (18-03-2017)
Horrible customer service. Never deliver or pick up on time, always an hour or two late.
8 years ago (16-12-2016)
I have never been so disgusted with such a poor rude business i bought a TV and decided it was not worth it so tried to return it asap but was told they will pick it up its been a month of my husband and I taking time off work they never called or returned our calls they never showed up but then today had the nerve to ask for payment and a late fee corporate was worse James which is the corporate manager couldn't return our calls ethier. People do not make the same mistake there is better places and cheaper prices I will make sure my friends and family stay away from this place ridiculous how lame and rude this establishment is wow
10 years ago (28-07-2015)
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